Nawal Rahamathali
Wilmington,DE
Summary
Diligent with solid background in customer service and casino operations. Proven ability to handle customer transactions efficiently and resolve issues promptly. Demonstrated excellence in maintaining safe and enjoyable gaming environment and ensuring compliance with casino regulations.
Team-oriented versed Works well with team members and consistently meets objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Waitress position. Ready to help team achieve company goals and learning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Slot Attendant
Harrah's Chester Casino
11.2022 - Current
- Monitor Machine Functioning
- Pay Slots winners
- Computer skills
- Performing minor repair to slot machines
- Handles guest relations and minor guest's disputes
- Ensure the safety and security of all guests and team members
- Provided change to guests through out casino floor
- Paid off winning machines as needed
- Maintained a cash wallet and a floor back with large amounts of currency
Security Officer
Harrah's Chester Casino
07.2021 - Current
- I maintain security protection on property
- I perform dispatch functions
- I maintain security for money transaction
- Customer services
- I provide medical attention in emergency situations to guests
- I communicate on the radio
- I provide assistance and services to guests & employees
Team Member
Wendy's
04.2021 - 07.2021
- Preparing food
- Processing Customer's order
- Keeping place clean
- Process Payment
- Maintain Stock
Education
GED -
Community Learning Center
03.2025
Skills
- Computer Skills
- Guest Relations Experience
- Leadership
- Packaging
- Problem Solving
- Team Player
- Basic math
- Quick Learner
- Security
- Cleaning Experience
- Guest Services
- Conflict management
- Guest relations
- Communication skills
- Cash Handling
- Food Preparation
- Customer Service
- Goal Oriented
- Flexibility and Adaptability
- Quick learner
- Patience and empathy
- Efficient multitasking
- Team player attitude
- Slot machine operation
- Serving customer needs
- Customer service
- Physical stamina
Certification
Food Handler Certification
Timeline
Slot Attendant
Harrah's Chester Casino
11.2022 - Current
Security Officer
Harrah's Chester Casino
07.2021 - Current
Team Member
Wendy's
04.2021 - 07.2021
GED -
Community Learning Center
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