Derrick Rookard Jr.
Greer,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Team Leader
Plastic Omnium
Greer, SC
11.2019 - Current
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintained a positive work environment that promoted collaboration between team members.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Offered training and support to keep team members motivated and working toward objectives.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Established clear expectations for employees, providing guidance when needed.
Packer Associate
Syncreon
Greer, SC
03.2015 - 10.2018
- Assisted customers in locating products within the warehouse when necessary.
- Transferred packaged product from packaging to recipient or stock.
- Examined and inspected containers, materials or products to meet quality specifications.
- Notified team leader of product discrepancies and equipment malfunctions.
- Labeled packages with shipping information such as address labels or colored stickers.
- Accomplished production goals by working with speed and accuracy.
Education
High School Diploma -
Greer High School
Greer, SC05-2012
Skills
- Complaint Resolution
- Quality Improvement
- Shift Scheduling
- Technical Support
- Coaching
- Team Supervision
- Safety
- Attention to Detail
- Problem-Solving
- Giving Constructive Feedback
Timeline
Team Leader
Plastic Omnium
11.2019 - Current
Packer Associate
Syncreon
03.2015 - 10.2018
High School Diploma -
Greer High School