Derrick Shaw
Atlanta,GA
Summary
Results-oriented professional with extensive experience in credit management, collections, and business development. Successfully negotiated and ventured into entrepreneurial opportunities. Proven background in managing credit accounts and fostering strong client relationships. Effectively resolved complex credit issues and streamlined account management processes. Expertise in credit analysis and risk assessment. Solid track record of optimizing credit account operations and enhancing customer satisfaction. Known for collaborative approach and commitment to achieving results. Proficient in credit risk evaluation and account reconciliation, adaptable to changing business needs. Seeking a full-time role that presents professional challenges and allows for leveraging of interpersonal skills, effective time management, and problem-solving expertise.
Overview
22
22
years of professional experience
Work History
Accounts Manager
GEMA
11.2021 - Current
- Decreased delinquency rates through consistent follow-ups, negotiation skills, and timely resolution of disputes.
- Maintained accurate and up-to-date records in collection management systems, ensuring efficient tracking and reporting of account statuses.
- Evaluated debtor financial situations, offering customized payment plans based on individual circumstances, ultimately improving repayment rates.
- Mitigated potential legal issues by ensuring strict adherence to federal and state regulations governing debt collections.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Founder
Speed Academy
01.2021 - 09.2023
- Initiated and hosted NFL football summer camps, providing youth with training and development opportunities
- Established partnerships with local schools and sports organizations to enhance program outreach
- Managed event logistics, including facility coordination and participant registration
- Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.
- Established a successful business by identifying market needs and developing innovative solutions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Successfully hosted over 50 camps domestic and international.
Founder
Soul Runner Trucking
01.2021 - 09.2023
- Established a trucking company, leading all operational aspects and strategic planning
- Developed business models to optimize service efficiency and customer satisfaction
- Implemented marketing strategies that enhanced brand visibility and client acquisition
- Established a successful business by identifying market needs and developing innovative solutions.
- Created organization's mission and vision statements for use by employees.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
Assistant to the President and CEO
Soul Runner Clothing
01.2018 - 09.2023
- Assisted in the development and launch of a clothing line, focusing on brand identity and market positioning
- Collaborated with design teams to create a product portfolio that meets customer demand
- Oversaw supply chain logistics, ensuring timely product delivery and inventory management
Legal Executive
C.E.P.
01.2006 - 01.2018
- Handled various aspects of collections, including garnishments, civil suits, and skip tracing
- Negotiated settlements amounting to over $500,000 for high-profile clients, including NFL athletes
- Developed and maintained relationships with clients to facilitate successful debt recovery
- Maintained a high level of professional ethics and integrity while handling sensitive client information, ensuring confidentiality and trustworthiness in all interactions.
- Managed complex caseloads by prioritizing tasks and maintaining detailed records of case progress to ensure efficiency and organization.
- Built strong relationships with clients through exceptional communication skills and a commitment to understanding their unique needs.
- Streamlined legal processes by implementing efficient document management and case tracking systems.
- Conducted thorough legal research to support case preparation and ensure favorable outcomes for clients.
- Drafted clear and concise legal memoranda outlining research findings for presentation at team meetings or submission in court filings.
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Presented evidence to defend clients or prosecute defendants in criminal or civil litigation.
- Negotiated settlements and mediated disputes between parties finding mutually beneficial solutions.
- Successfully recovered millions of unpaid debt for clients.
- Mentored junior staff members by sharing knowledge of legal practices and providing constructive feedback to enhance their professional development.
Credit/Account Manager
Rent-A-Center
06.2002 - 07.2006
- Managed account assessments and credit evaluations, ensuring compliance with company policies
- Conducted client interviews to determine creditworthiness and mitigate potential risks
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Maintained compliance with applicable regulations and laws governing consumer credit.
- Performed credit reviews on corporations to assess financial conditions.
- Analyzed creditworthiness of loan applicants and determined credit risk of loan requests.
- Managed over 50 incoming calls per day.
Education
Master’s Degree - Business Administration
AIU Online
Atlanta, GA11.2018
Bachelor’s Degree - Business
Life University
Marietta, GA06.2001
Skills
- Negotiation
- Debt Recovery
- Business Development
- Strategic Planning
- Client Relationship Management
- Event Management
- Credit analysis
- Credit Scoring
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
Achievements
- Negotiated multiple high-value contracts for professional athletes.
- Successfully established and developed two businesses.
- Recognized for excellence in collections management.
Timeline
Accounts Manager
GEMA
11.2021 - Current
Founder
Speed Academy
01.2021 - 09.2023
Founder
Soul Runner Trucking
01.2021 - 09.2023
Assistant to the President and CEO
Soul Runner Clothing
01.2018 - 09.2023
Legal Executive
C.E.P.
01.2006 - 01.2018
Credit/Account Manager
Rent-A-Center
06.2002 - 07.2006
Master’s Degree - Business Administration
AIU Online
Bachelor’s Degree - Business
Life University
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