Derrick Underwood
Irvington,USA
Summary
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Overview
5
5
years of professional experience
Work History
Store Manager
Dollar General
Irvington, NJ, USA
02.2023 - Current
- Dedicated retail professional with over five years of experience in fast-paced environments.
- Proven track record of achieving sales targets and enhancing customer satisfaction.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Skilled in implementing merchandising strategies to increase product visibility and sales.
- Expert in inventory management and loss prevention strategies to optimize store operations.
Emerging Store Manager
Walgreens
Newark, NJ, USA
03.2021 - 02.2023
- Proven track record of increasing sales and improving customer satisfaction through strategic planning.
- Skilled in training and developing staff to exceed performance expectations and foster a positive work environment.
- Dynamic Assistant Manager with over 5 years of experience in team leadership and operational efficiency.
- Excellent communication and interpersonal skills, enabling effective collaboration with team members and stakeholders.
Department Manager
Old Navy
Livingston Mall
04.2020 - 03.2021
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Managed team performance through training, development, and performance evaluations.
- Implemented process improvements that increased efficiency in departmental workflows.
- Coordinated cross-functional collaboration to enhance communication and project outcomes.
Education
Business Management - undefined
Essex County College
06.2021
High school diploma - undefined
Irvington High School
06.2020
Skills
- Basic reading and writing
- Cash register
- Proficient in both Mac & PC
- Basic math
- Assistant Manager Experience
- Supervising experience
- Time management
- Cash handling
- Leadership, communication, respect, confidence, clarity, teamwork
- Customer service
- Retail management
- Sales management
- Merchandising
- Team management
Languages
English Advanced
Timeline
Store Manager
Dollar General
02.2023 - Current
Emerging Store Manager
Walgreens
03.2021 - 02.2023
Department Manager
Old Navy
04.2020 - 03.2021
Business Management - undefined
Essex County College
High school diploma - undefined
Irvington High School