Derrick Williams
Woodbridge,VA
Summary
Experienced Office Management and Administration Professional experienced inoptimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Consulate Liaison Office Manager
Peninsula Visa
05.2013 - 02.2020
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- I was responsible for processing orders for clients requesting visas for approval who needed to travel in an expedited manner. It was my job to see that they were approved for travel and received their visa's to go abroad in a timely manner.
Visa Passport Agent
Travisa Outsourcing
05.2009 - 05.2013
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Quality Controlled documents for clients requesting Visas for approval by the Embassy of India. It was my job to make sure the clients had all the requested documentation.
Education
Master of Science - Technology Entrepreneurship
University of Maryland - College Park
College Park, MD02.2023
Bachelor of Arts - Interdisciplinary Studies
New York Institute of Technology
Old Westbury, NY03.2008
Skills
- Business Administration
- Workflow Planning
- Sorting and Labeling
- Travel Coordination
- Speak German Fluently
- Database Administration
- Powerpoint
- Office Management
- Mail Handling
- Account Reconciliation
- Banking Operations
- CRM Software
- Credit and Collections
Greenbelt in Bando Martial Arts
I've been studying the martial art of Bando for about 6 years and I'm currently a green belt at the moment my training has been delayed due to Covid 19 and once I reconvene I will be work toward obtaining my Brown Belt. I also speak German very well.
Timeline
Consulate Liaison Office Manager
Peninsula Visa
05.2013 - 02.2020
Visa Passport Agent
Travisa Outsourcing
05.2009 - 05.2013
Master of Science - Technology Entrepreneurship
University of Maryland - College Park
Bachelor of Arts - Interdisciplinary Studies
New York Institute of Technology
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