Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Casey Sosnowski

Casey Sosnowski

Sarasota,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Office Manager & Liaison

Wild Lily Med Spa
07.2022 - Current
  • Excelled in building and maintaining strong relationships with clients, staff, and external stakeholders.
  • Developed exceptional interpersonal and communication skills through my interactions with a diverse range of individuals, ensuring their needs are met and their concerns are addressed promptly and effectively.
  • Actively engaged in promoting the spa's services, implementing marketing strategies, and analyzing customer feedback to improve the overall client experience.
  • Delivered performance reviews, recommending additional training or advancements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Membership Sales Coordinator

Busy Body Fitness Center
08.2019 - 05.2020
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Certified Personal Trainer

24/7 Fitness & Amped Fitness
11.2018 - 07.2022
  • Proved my ability to establish strong and lasting relationships with my clients
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Utilized effective record-keeping system for tracking customer information.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.

Education

Bachelors - Health Administration & Biological Sciences

University of South Florida
St. Petersburg, FL
08.2019 - 05.2023

High School Diploma -

Trinity Catholic High School
Ocala, FL
05.2019

Skills

  • Excellent Multitasking Abilities
  • Strategic Planning
  • Business Administration
  • Customer Service Management
  • Project Management
  • Sales Presentation Development
  • Competitor Review
  • Customer Satisfaction

Additional Information

EXTRA EXPERIENCE

UF Health The Villages Hospital - The Villages, FL

Volunteer Work

In the Advanced Surgical Unit at the hospital during the COVID-19 pandemic, I had the opportunity to witness firsthand the dedication and resilience of healthcare professionals in the face of unprecedented challenges. Working closely with the dedicated medical staff, I developed a deep understanding of the intricacies and challenges of providing care in a high-pressure environment. I honed my communication skills by effectively interacting with patients, their families, and medical professionals, ensuring clear and compassionate exchanges.

Timeline

Office Manager & Liaison

Wild Lily Med Spa
07.2022 - Current

Bachelors - Health Administration & Biological Sciences

University of South Florida
08.2019 - 05.2023

Membership Sales Coordinator

Busy Body Fitness Center
08.2019 - 05.2020

Certified Personal Trainer

24/7 Fitness & Amped Fitness
11.2018 - 07.2022

High School Diploma -

Trinity Catholic High School
Casey Sosnowski