Derrick Constantino
Davenport
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
26
26
years of professional experience
Work History
Store Manager
RNR Tire Express
05.2023 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Service Advisor
Zimmerman Honda
02.2022 - 06.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Store Manager
Boost Mobile
10.2020 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
US Army
US Army
06.1998 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- MIlitary Police performing physical security as well as traffic enforcement
- Paralegal performing duties such as taking dictation, research, drafting and proof reading legal documents.
Education
Associate of Arts - Business Management
Scott Comunnity College
Bettendorf, IA03.2020
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Inventory Management
Additional Information
I also worked at Plasma Center for 4 years, which includes following safety standards and procedures to handle potentially hazardous human plasma.
Timeline
Store Manager
RNR Tire Express
05.2023 - 07.2024
Service Advisor
Zimmerman Honda
02.2022 - 06.2024
Store Manager
Boost Mobile
10.2020 - 02.2022
US Army
US Army
06.1998 - 06.2020
Associate of Arts - Business Management
Scott Comunnity College