Derrill Northrup

Devised routing plans for 70 routes for four to six cities daily, such as Minneapolis, Denver, and Kansas City.

• Analyzed customer requirements and provided customized logistics solutions.
• Created reports to provide insights into logistics operations and performance.
• Developed strategies to optimize utilization of available resources.
• Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
• Monitored inbound and outbound freight operations to establish timely delivery of packages.
• Over the last five years our team has saved the company over 10M dollars.

• Coordinated dispatching of 20 drivers to accomplish daily delivery requirements.
• Traveled to multiple locations to make sure customers services are fulfilled.
• Tracked shipments from dispatch through delivery to verify timely arrival.
• Maintained accurate shipment, invoice and expense documentation for reliable reference.
• Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
• Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.

• Did pre and post trip inspections on a daily basis
• Maintained clean driving record, adhering to Missouri and Kansas laws and safety standards.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Navigated complex routes with and without use of GPS or wayfinding in areas of low signal.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

• Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
• Verified compliance with data retention requirements by managing document catalogues for long-term archival of data associated with contract closeouts.
• Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
• Implemented document management solutions with primary focus on document control, distribution and knowledge management.
• Validated warehouse data structure and accuracy.
• Coordinated troubleshooting support for warehouse personnel.

• Third Party Contractor at customer site.
• Responded to requests for information on materials to inquiring parties.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Maintained database and spreadsheets with accurate inventory and status.
• Kept corporate and client information confidential, adhering to data safety measures.