Derrin Dietz
Pittsburgh,PA
Summary
Seasoned Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager I
DHL Supply Chain
10.2023 - Current
- Coaching multiple site leaders in LSHS through the OMS confirmation process ensuring standardization across DHL Supply Chain
- Working with team to achieve OMS Gate 4 confirmation status which will position the site for a global confirmation
- Driving innovation and CI through VSM workshops and weekly touchpoints with team on open action items
- Work closely with General Manager to ensure financial goals are met
- Experience in analyzing contracts as well as quality agreements
- Manage vendor relations to ensure facility and team demands are met.
Operations Manager II
DHL Supply Chain
03.2022 - 10.2023
- Managing 3 Supervisors on two shifts comprising of 40+ employees at a Life Science and Healthcare Distribution Center
- Oversee six different departments including Inventory, Receiving, Shipping, Transportation, Returns & Decontamination
- Built site up to 1000+ days accident free through driving a safety-first culture
- Implemented the site safety committee and worked with associates to increase warehouse safe practices and reduce near misses through collaborative GEMBA’s, 5 Why’s, and behavior-based safety (BBS) analysis
- Effectively managed staffing and operations to continuously deliver on KPI’s
- Lead daily operation reviews as well as MRP’s & QBR’s with the customer regarding KPI’s, customer’s needs & expectations
- Coached site through OMS Gate 3 certification
- Implemented site Employee Opinion Survey (EOS) roundtables to find root causes & solutions of survey results
- Pushed Go Green initiatives with customer which established multiple recycling programs throughout warehouse
- Participated in site GXP & ISO audits and ensured closing out of CAPA’s
- Experience in analyzing contracts as well as quality agreements.
Operations Supervisor
DHL Supply Chain
06.2020 - 03.2022
- Lead a team of 30+ associates within two Life Science and Healthcare Distribution Centers during time as Operations Supervisor
- Assisted in the closing down of operations at Halyard Health and assisted customer with transition to a new WMS system
- Implemented multiple DILO exercises between DHL and Philips during start up as well as new work instructions with job safety analysis (JSA’s)
- Managed multiple shifts as needed for start-up and aided in staffing and training of hourly associates and new Supervisors
- Drove continuous improvement through engagement with warehouse staff and customer feedback to help beat the site goal of 2% savings with an 8% savings by the end of 2021.
Education
Master’s in Business Administration -
Indiana University of Pennsylvania (IUP)
05.2023
B.S. Business Management - Supply Chain Management
Indiana University of Pennsylvania (IUP)
05.2020
Skills
- General Skills: Leadership, Communication, Organization, Time Management, Problem Solving, Customer Service
- Skillful Microsoft Office Abilities: Excel, Word, Outlook, Teams, & PowerPoint
- Skillful Quality Management System Abilities: ETQ
- Skillful Human Resource Management System Abilities: Kronos, Oralce, & LOGICS
Certification
- General Manager Academy
- OMS BU Advisor Academy
- DHL Financial Management Training
- Lift Train the Trainer Certified
- Currently enrolled in OMS First Choice Training
Timeline
Operations Manager I
DHL Supply Chain
10.2023 - Current
Operations Manager II
DHL Supply Chain
03.2022 - 10.2023
Operations Supervisor
DHL Supply Chain
06.2020 - 03.2022
Master’s in Business Administration -
Indiana University of Pennsylvania (IUP)
B.S. Business Management - Supply Chain Management
Indiana University of Pennsylvania (IUP)