Derrita Anaafi
Chicago,IL
Summary
Hello, my name is Derrita Anaafi and I'm committed to growing my skills and experience to eventually acquire a good job in the future. I strongly believe that my skill to quickly adjust, dedication to be successful, fast- learning abilities, and important studies needed would prepare me for new obstacles that I face in life.
Overview
5
5
years of professional experience
Work History
Team Member
University of Illinois, UIC
Chicago, IL
01.2023 - Current
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
- Participated in training sessions for new employees when needed.
- Monitored expiration dates on food items for freshness assurance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Customer Service Representative
Melcom Shopping Mall - Achimota
Acra, Ghana
01.2019 - 12.2019
- Resolved customer complaints promptly and efficiently.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Effectively work with clients who have orders, complaints or need information about
products or services. - Developed positive relationships with customers through friendly interactions.
Education
Bachelor of Science - Finance
University of Illinois At Chicago
Chicago, IL05-2027
High School Diploma -
Golder College Prep
Chicago, IL06-2023
Skills
- Leadership Qualities
- Customer Service
- Microsoft Excel
- Highly motivated
- Income Statement
- Balance sheets
- Strong Communication
Languages
English
Native/ Bilingual
Timeline
Team Member
University of Illinois, UIC
01.2023 - Current
Customer Service Representative
Melcom Shopping Mall - Achimota
01.2019 - 12.2019
Bachelor of Science - Finance
University of Illinois At Chicago
High School Diploma -
Golder College Prep