Dynamic Reverse Logistics Specialist with a proven track record at Target, enhancing processes and boosting efficiency. Skilled in team collaboration and exceptional customer service, I implemented improvements that optimized inventory management and streamlined returns, significantly elevating customer satisfaction. Adaptable and reliable, I thrive in fast-paced environments, consistently delivering results.
Work History
Reverse Logistics Specialist
1 Year 1 Month
Target | 09.2025 - Current
Analyzed reverse logistics processes to identify inefficiencies and recommend improvements.
Coordinated return merchandise authorizations, ensuring accurate processing and documentation.
Managed inventory levels for returned items, optimizing stock availability for reselling or recycling.
Collaborated with cross-functional teams to streamline return processes and enhance customer experience.
Manager
5 Years 7 Months
K-cleaners | 01.2018 - 08.2023
Oversaw daily operations ensuring efficient workflow and high-quality service delivery.
Trained and mentored staff on best practices and safety protocols for cleaning procedures.
Implemented process improvements that enhanced productivity and reduced operational costs.
Developed and maintained schedules to optimize resource allocation across multiple teams.
Server Assistant
3 Years 8 Months
Sharifa's Hookah Lounge | 05.2015 - 01.2019
Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for patrons.
Provided attentive support to guests, addressing inquiries and resolving issues promptly.
Trained new staff on service protocols and Lounge standards to promote consistency in performance.
Implemented suggestions for workflow improvements, contributing to enhanced service delivery speed.
Developed strong relationships with regular customers, fostering loyalty and repeat business opportunities.
Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak business times.
Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Server
3 Years 7 Months
Miyabi Kyoto Japanese Steak | 11.2012 - 06.2016
Provided exceptional customer service in high-pressure dining environment.
Managed food and beverage orders efficiently using point-of-sale systems.
Collaborated with kitchen staff to ensure timely delivery of meals.
Maintained cleanliness and organization of dining area throughout shifts.
Education
No Degree - Computer And Information Sciences
Georgia Military College, Augusta-campus | Augusta, GA