Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derrius Ferguson

Pittsburgh,PA

Summary

I'm Adaptable , A calm collected person who is good at problem solving. I thrive in busy Environments an can keep a be a strong asset for any team.

Overview

5
5
years of professional experience

Work History

Sales Team Leader

Rally House
09.2024 - Current
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Assistant Manager

DTLR
08.2019 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.

Education

High School Diploma -

Perry Traditional Academy/Perry High School
Pittsburgh, PA
06-2019

Skills

  • Team management
  • Sales coaching
  • Sales presentations
  • Motivation techniques
  • Team building
  • Cash handling
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Team collaboration
  • Active listening

Timeline

Sales Team Leader

Rally House
09.2024 - Current

Assistant Manager

DTLR
08.2019 - 06.2024

High School Diploma -

Perry Traditional Academy/Perry High School

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Derrius Ferguson