Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Derrol Miller

Fort Lauderdale,FL

Summary

Experienced with warehouse operations, including inventory management and workflow optimization. Utilizes strong leadership and problem-solving skills to improve efficiency. Track record of fostering team collaboration and adapting to changing needs.

Diligent [Desired Position] with solid background in leading warehouse operations. Managed inventory control and optimized workflow to enhance efficiency. Demonstrated leadership and problem-solving skills in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Lead

Informa Markets
05.2022 - 12.2024
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
  • Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
  • Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.

Warehouse Trainer

Amazon
02.2021 - 04.2024
  • Kept detailed log of employee training progress and evaluated where necessary.
  • Assisted in reducing employee turnover through consistent support, clear communication, and ongoing skills development opportunities for all team members.
  • Assessed participant engagement and adapted training modules to support group morale.
  • Enhanced warehouse efficiency by conducting comprehensive training sessions for new employees.
  • Boosted order accuracy rates through comprehensive instruction on proper picking, packing, and shipping protocols within the warehouse environment.
  • Facilitated open communication channels between management and team members, addressing concerns or questions effectively while fostering trust among all parties involved.
  • Collaborated with management to identify key performance indicators for evaluating employee progress and adjusting training programs accordingly.
  • Organized re-certification and refresher courses on-schedule according to legal requirements and company policy.
  • Trained employees in identification and interpretation of operating calculations, item quantities and PPH.
  • Evaluated individual employee performance, providing constructive feedback aimed at enhancing skillsets while maintaining a professional tone throughout each interaction.
  • Led cross-functional teams to improve overall warehouse performance, resulting in increased efficiency and customer satisfaction ratings.
  • Increased productivity with the development and implementation of effective time management strategies for warehouse staff.

Education

Associate of Arts -

Broward College
Fort Lauderdale, FL
05-2014

High School Diploma -

South Plantation High School
Plantation, FL
06-2012

Skills

  • Supervisory experience
  • Time management
  • Customer service
  • Order picking
  • Product packaging
  • Attention to detail
  • Quality control
  • Shipping and receiving
  • Load planning
  • Labor scheduling
  • Materials transportation
  • Inventory management

Certification

CLA 2013

CWLP 2013

  • CPDW - Certified Professional in Distribution and Warehousing

Languages

Spanish
Limited Working
English
Native or Bilingual
Hindi
Limited Working
French
Professional Working
Arabic
Elementary

Timeline

Warehouse Lead

Informa Markets
05.2022 - 12.2024

Warehouse Trainer

Amazon
02.2021 - 04.2024

Associate of Arts -

Broward College

High School Diploma -

South Plantation High School
Derrol Miller