DERRON SPIVEY
Las Vegas,NV
Summary
Focused Director of Operations with 10 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Manager
VL WETLANDZ
- Order processing and management, Managed and monitored bank deposits, Customer service, Coordinator for all events, Digital marketing, Updated product availability and website
Director of Operations
Leaven Kitchen
08.2023 - Current
- Developed and implemented a new customer service strategy
- Decreased overhead and operational costs and increased revenue
- Vendor management, Digital Marketing, Supply Chain Management, Contract negotiations, Customer service
Manager
K1 Speed
09.2022 - 08.2023
- Customer Service, Key holder opening and closing building, Managed and monitored bank deposits, Employee Management, Responsible for order management Sysco, Pepsi etc, Managed onsite restaurant
Education
COLLEGE PREP -
LAKESIDE HIGH SCHOOL
Atlanta, GA05.2004
Skills
- Activities
- Shipping and receiving
- Production management
- Windows
- Guest relations and HR
- Profit & loss
- Data collections and analysis
- Conflict resolution
- Excellent communication skills, both verbal and written
- Girls club, boy scouts and anything pertaining to enhancing my cars
- Leadership
- Reading
- Analysis skills
- Pricing
- Operations management
- Youth activist
- Travelling
- Marketing
- Proficient in Microsoft office Suites
- Shift Management
- Blogging
- Photography
- Merchandising
- Boys and
- Inventory Control
- Payroll
- Football
- Warehouse management
- Computer Networking
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
Certification
ServSafe
Timeline
Director of Operations
Leaven Kitchen
08.2023 - Current
Manager
K1 Speed
09.2022 - 08.2023
Operations Manager
VL WETLANDZ
COLLEGE PREP -
LAKESIDE HIGH SCHOOL