Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dervin White

Indianapolis,IN

Summary

To obtain a position as leader in the Amazon fulfillment network that matches technically high-paced warehouse work environment coupled with interpersonal action.

Overview

16
16
years of professional experience

Work History

Inventory Control Quality Assurance Process Supervisor

Amazon.com
01.2013 - Current
  • Ensure all safety protocols are carried out thru shifts with focus on most highlighted incidents.
  • Allocate and staff daily shift labor based on set plans coupled with weekly quality goals according to 80%-20% ratio (direct labor-indirect labor) increasing or decreasing when necessary.
  • Collaborate and cooperate with Operational Management and Area Manager through start of shift meetings and summaries across other departments in preparation for overall site plans
  • Perform daily start of shift quality briefings speaking to group ranging from 40-100 associates conveying expectations regarding safety, quality, standard work, current plans, accumulated goals, and updated successes
  • Assign and monitor all inventory problem solvers with expected outputs of 100 bins solved per day and with other critical roles, labor hours, work queue, and customer expectation priority.
  • Establish monitoring of all amnesty and damage procedures from collection to processing in timely manner and in accordance with regulated waste coordination. Decreasing amnesty & damages by 10% year over year.
  • Collect, capture, and submit data for daily audits of compiled backlog work throughout site in all departments with expectation of less than 3,000 units in overall compilation backlog
  • Lead GEMBA board meetings with both General Manager, Operations Managers, and Area Managers from various departments targeting safety, sustenance, associate quality and productivity feedback, daily misses, areas of performance, improvement opportunities, and IRDR updates
  • Engage with associates to identify barriers relating to low performance under 99.5%, idle time, and productivity misses and identifying barriers that prevent continuous workflow including excessive training where necessary.
  • Maintained control of cycle counts, physical inventory and discrepancy research pertaining to expiration date auditing.
  • Collaborated with other departments within facility to educate and understand how functions affect inventory.

Inbound Stow Learning Ambassador

Amazon.com
09.2011 - 01.2013
  • Greeted new hire associates with site tours and offered assistance for increased customer satisfaction expectation.
  • Lead training and development of new inbound stow associate classes of 5-10 associates, starting with day one and continuing until their fourth week
  • Conducted and increased skill training using map visualizations, video enhancements, and customized coaching to familiarize new associates with stow process;
  • Collaborated and improved communications with trainers and managers to evaluate program success and alignment with associate needs.

Inbound Stow Associate

Amazon.com
03.2011 - 09.2011
  • Utilized scanning equipment to properly identify and match product & bin locations.
  • Stowed products into bins according to type, weight, and size using one-piece flow strategy.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Palletized high-volume reserved product using pallets and hand carts.

Outbound Pack Associate

Amazon.com
11.2010 - 12.2010
  • Protected materials for transport by correctly packaging products in proper package types.
  • Maintained neat and organized work area in order to comply with cleanliness standards.
  • Packaged fragile items with dunnage for safeguard protection.
  • Inspected items for defects and damage.

High School Teacher Assistant

Houston County Community Schools
01.2008 - 01.2009
  • Shadowed other teachers and assisted with classroom management of classes ranging from 10 – 50 students
  • Proctored group education and managed educational programs through circle time, game, and fun-related activities.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
  • Relieved classroom teacher during breaks and maintained order and structure in classroom

Education

Indiana State Certification - Business Operations & Technical Achievement

Training Inc.
Indianapolis
05.2003

Associate’s Degree - People Studies

C.H. Mason Bible Institute
Muncie, IN
10.1998

Some College (No Degree) - Electrical Engineering

Southern University And A & M College
Baton Rouge, LA

Skills

Microsoft Word

Microsoft Excel

Microsoft Power Point

Quip

WAVE

Mastermind

Accomplishments

    Amazon All-Star (May 2011)

    Amazon All-Star (September 2012)
    Amazon All-Star (June 2014)

Timeline

Inventory Control Quality Assurance Process Supervisor

Amazon.com
01.2013 - Current

Inbound Stow Learning Ambassador

Amazon.com
09.2011 - 01.2013

Inbound Stow Associate

Amazon.com
03.2011 - 09.2011

Outbound Pack Associate

Amazon.com
11.2010 - 12.2010

High School Teacher Assistant

Houston County Community Schools
01.2008 - 01.2009

Indiana State Certification - Business Operations & Technical Achievement

Training Inc.

Associate’s Degree - People Studies

C.H. Mason Bible Institute

Some College (No Degree) - Electrical Engineering

Southern University And A & M College

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Dervin White