DERWIN JOHNSON

RE: Customer Service Representative Dear Hiring Manager, Throughout My career I have contributed to impacting business outcomes through effective organization, prioritization, and execution of key projects. Skills and qualifications are an ideal match to the Customer Service Representative requirements and will bring immediate value to Comcast goals. Previously, Business Co-Owner role, I exercised a calculated and methodical approach to problem solving. I am independently motivated, yet I appreciate team efforts and collaborate productively within groups. Additionally, I am knowledgeable in inbound call handling and call center with proficiency in customer service. Because My professional goals align with Comcast mission and values, this opportunity is especially exciting. I believe My communication, critical thinking and leadership abilities will support and drive Your continued organizational success. To demonstrate the scope of My career history and professional competencies, please take a moment to review My attached resume. I appreciate the evaluation of My credentials and subsequent response. Sincerely, Derwin Johnson Successful (Rep 2C) with (16) years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.