Summary
Overview
Work History
Education
Skills
Timeline
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Derwin Tyson

Derwin Tyson

Detroit,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

37
37
years of professional experience

Work History

Receiving Captain

Macy's
Novi, MI
09.2023 - Current
  • Planned and completed group projects, working smoothly with others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Assistant Manager

Buy Buy Baby
Canton, MI
11.2008 - 07.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Operations Supervisor

Target
Capitol Heights, MD
02.1987 - 03.2008
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.

Education

High School Diploma -

Lutheran High School West
Detroit, MI
06-1982

Skills

  • Written Communication
  • Analytical and Critical Thinking
  • Clerical Support
  • Customer Service
  • Multitasking
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Customer Relations

Timeline

Receiving Captain

Macy's
09.2023 - Current

Assistant Manager

Buy Buy Baby
11.2008 - 07.2023

Operations Supervisor

Target
02.1987 - 03.2008

High School Diploma -

Lutheran High School West
Derwin Tyson