Rayshawn Neal
Charlotte,NC
Summary
Proven expertise in automotive detailing and customer service, demonstrated through impactful roles at Hertz Car Rental and Amazon. Excelled in enhancing vehicle aesthetics and ensuring customer satisfaction, balancing multiple projects with precision. Achieved significant efficiency improvements, showcasing strong organizational skills and a commitment to excellence.
Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance.
Always bringing positive attitude and keen eye for detail, I excel in maintaining high standards of cleanliness and presentation. Knowledge of cleaning techniques and vehicle maintenance, combined with skills in using specialized equipment, ensures top-notch results. Dedicated to achieving exceptional vehicle appearance and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Car Detailer
Hertz Car Rental
02.2021 - 12.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Warehouse Worker
Amazon
12.2020 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Delivery Driver
Amazon
01.2018 - 02.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
High School Diploma -
Shaw University
Raleigh, NC05-2018
Skills
- Customer service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
Timeline
Car Detailer
Hertz Car Rental
02.2021 - 12.2024
Warehouse Worker
Amazon
12.2020 - 01.2022
Delivery Driver
Amazon
01.2018 - 02.2020
High School Diploma -
Shaw University
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