Desara Gjoni
Bronx,NY
Summary
Experienced
Server with 5+ years of extensive dining experience. Successful track record of
building repeat clientèle. Pleasant personality, courteous demeanor and
neat appearance. Hands-on experience in taking orders and relaying to
kitchen and bar staff. Experienced professional with strong leadership
and relationship-building skills.
Overview
7
7
years of professional experience
Work History
cashier/Sales Associate
Dunkin Donuts
5501 Broadway, Bronx, NY 10463
06.2007 - 08.2010
- Greeted customers and provided excellent customer service.
- Operated the drive-through window and sales register quickly and efficiently.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
cashier/Sales Associate
Dunkin Donuts
5501 Broadway, Bronx, NY 10463
06.2007 - 08.2011
Medical Office Receptionist / Summer Intern
Dr. Tatiana Zaslavsky, MD Family Medicine
3871 Sedgwick Ave Ste 11-B
05.2014 - 07.2014
Administrative assistant / Party Coordinator
KIDAROO Childcare & After School Program
3603 Fieldston Rd, Bronx, NY 10463
05.2013 - 08.2014
- Supported 3 classroom teachers in implementing a developmentally appropriate curriculum for a group of 12+ preschoolers.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Communicated regularly with parents about daily activities and behaviors.
- Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
- Completed evening classroom and play area cleanup and closing duties.
- Modeled appropriate activities and positive behavior management.
- Incorporated music and play into developmentally appropriate activities.
Waitress
Cafe Blue
3509 Johnson Ave, Bronx, NY 10463
05.2011 - 09.2012
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Cleaned and inspected galley equipment, kitchen appliances, and work areas
- Provided friendly and attentive service and exceptional hospitality.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Communicated with other kitchen team members to ensure food was prepared on time and correctly
Education
Bachelor of Science - Psychology
City College of New York
Current
Bachelor of Arts - Theatre
City College of New York
Current
Skills
- Dependable, honest and punctual
- Exceptional interpersonal skills
- Adaptable learner
- Energetic, friendly and enthusiastic
- Compassionate
- Flexible schedule availability
- Strong time management skills
- Organized multi-tasker
- Management and leadership experience
- Good with numbers and math
Timeline
Medical Office Receptionist / Summer Intern
Dr. Tatiana Zaslavsky, MD Family Medicine
05.2014 - 07.2014
Administrative assistant / Party Coordinator
KIDAROO Childcare & After School Program
05.2013 - 08.2014
Waitress
Cafe Blue
05.2011 - 09.2012
cashier/Sales Associate
Dunkin Donuts
06.2007 - 08.2010
cashier/Sales Associate
Dunkin Donuts
06.2007 - 08.2011
Bachelor of Science - Psychology
City College of New York
Bachelor of Arts - Theatre
City College of New York