Desarae Clark
Vanceburg,KY
Summary
Dynamic and dependable professional with a strong background at Impact Behavioral Health, excelling in fast-paced environments. Known for exceptional communication and problem-solving skills, I adeptly manage sensitive patient information while providing outstanding customer service. A collaborative team player, I thrive under pressure and consistently adapt to new challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SRNA
Impact Behavioral Health
Grayson
02.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Medical Office Coordinator
Guided Living
Ashland, KY
06.2018 - 08.2020
- Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally.
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
Education
Lewis County High School
Lewis Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Dependable and responsible
- Excellent communication
- Calm under pressure
Certification
SRNA
Timeline
SRNA
Impact Behavioral Health
02.2021 - Current
Medical Office Coordinator
Guided Living
06.2018 - 08.2020
Lewis County High School