DESERAE ROMERO
Loveland,CO
Summary
I am very eager and interested in new opportunities and have always been drawn to the healthcare industry. I'm a very caring individual and working with and helping people is one of the best things that I have ever done. I'm a very reliable individual with many years of experience providing exceptional patient care in both home and healthcare environments. I am very passionate about fostering patient progress through teaching sustainable habits for health and wellbeing. Focused dedication to patient safety, wellness and happiness. I am very interested in a position to learn, grow, and help patients and staff in your facility!
Overview
20
20
years of professional experience
1
1
Certification
Work History
Home Health Care Provider
(Privately)
Trinidad, CO
02.2016 - 03.2020
- Furnished personal care to clients within private home settings and championed patient independence and well-being.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Facilitated best care by developing strong and trusting rapport with patient as well as family members.
- Planned optimal meals based on established nutritional plans.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Communicated with family members to address issues and discuss solutions.
- Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship, personal care and household management assistance to client within private home settings.
- Greeted patient and family with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Administered necessary medications as directed by care plan.
- Monitored client behaviors and emotional states, reporting concerns to family and health care professionals and documenting information in files.
CNA
Trinidad Inn Nursing Home
Trinidad, CO
06.2013 - 05.2015
- While working as a CNA at The Trinidad Inn Nursing Home my daily responsibilities and duties included: Closely monitor acute conditions.
- Follow infection control procedures.
- Assist patients with daily functions.
- Monitor fluid intake and output levels.
- Measure urine and deliver specimens to lab.
- Provide all daily living tasks to enhance quality of life for elderly patients.
- Assist residents with bathing, dressing, feeding, lifting and transferring.
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Pager's disease.
- Maintain all confidential personnel files, license and CPR compliance records.
- Perform monthly inventory and maintained office and medical supply counts.
- Transfer residents using required lifts and maintained the highest level of safety while keeping resident comfortable.
- Cleaned incontinent residents.
- Kept files on all interactions of residents.
- Take vital signs and record them.
- Answer call lights.
- Clean and wash wheel chairs and walkers.
- Change beds when needed.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Documented activities and recorded information in EMR system.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Administered personal nursing assistance in pre- and post-operative situations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Delivered nursing assistance to residents in 32-bed nursing home care facility.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Customer Service Representative
Verizon Wireless
Trinidad, CO
02.2012 - 09.2013
- While working as a customer service representative and sales personal at Ensignal, my job duties and responsibilities include: Answered questions regarding the store and its merchandise.
- Greeted customers and ascertained customers' needs.
- Demonstrated use and care of merchandise.
- Maintained records related to sales.
- Prepared sales slips and sales contracts.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Organized racks and shelves to maintain the visual appeal of the store.
- Verified that all customers received receipts for purchases.
- Trained and served as a peer coach for new sales associates.
- Developed positive customer relationships through friendly greetings and excellent service.
- Answered an average of 25 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained detail.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily.
Black Jack's Saloon
Trinidad, CO
10.2008 - 12.2011
- While working as a hostess, waitress, and busser at Black Jacks Saloon & Steakhouse my daily responsibilities included: Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Provided friendly and attentive service.
- Inventoried and restocked items throughout day.
- Precisely described menu items and special offerings and appropriately identified wine pairings.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Verified cash drawer against the day's receipts.
- Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Routinely removed trash and debris from restaurant.
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
- Maintained high standards of cleanliness and sanitation.
Lifeguard
Trinidad Family Aquatic Center
Trinidad, CO
05.2005 - 08.2008
- While working at the Family Aquatics Center I maintained my CPR certification.
- My daily duties and responsibilities included watching over patrons in and out of the pool.
- Cleaned and maintained a safe facility for patrons and for employees.
- Completed weekly training activities.
- Ensure pool rules and procedures.
- Assisted with handling money and in using customer services in the office.
- Cleaned, brushed and vacuumed pool 2 times per day.
- Led swimmer instructional lessons with participants of varying ages (4-13) to share optimal swim techniques and build strength.
Lead Dental Assistant
NEO Kids Dentistry and Orthodontics
Loveland, CO, CO
01.2020 - 12.2024
- Educated patients on preventive oral health care practices such as brushing and flossing techniques.
- Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took medical and dental history and recorded vital signs of patients.
- Assisted with the setup of treatment rooms and sterilization of instruments.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Checked with participants throughout procedures to help alleviate anxiety.
- Coordinated office activities by communicating with other departments and staff members.
- Kept track of treatment information in patient records.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Actively participated in team meetings to discuss workflow strategies for improving productivity.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Exposed dental diagnostic x-rays.
- Assisted in the training of new dental assistants by providing guidance on protocols and processes.
- Prepared injection syringes for use in various dental procedures according to protocol standards.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Conducted dental cleanings and checked teeth for cracked fillings.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Orthodontic Treatment/Myobrace Coordinator
NEO Kids Dentisty and Orthodontics
Loveland, CO
01.2020 - 12.2024
- Ran assistant based myobrace treatment for two years plus. Guided patients monthly with wear and myofunctional exercises in person and vitually. Scheduled and recorded all appointments.
- Regularly scanned patients for all orthodontic patients via the itero.
- Seated orthodontic appliances and gave instructions for proper use.
- Responded to inquiries from patients regarding their treatment plan.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Communicated between doctor, staff members, suppliers, vendors and insurance companies.
- Created and fit dental appliances for patients. adjusting as necessary.
- Reviewed x-rays, photographs and other diagnostic images to assess patient needs.
- Monitored inventory levels of dental materials needed for orthodontic care.
- Coordinated laboratory services such as impressions and bite registrations.
Education
Registered Dental Assistant
Dental Assistant School of Colorado
Loveland, CO08-2020
CNA Certification -
CNA Classes Held By Local Hospital
2013
High School Diploma -
Trinidad High School
2009
Skills
- Professional bedside/chairside manner Highly dependable
- Friendly
- Understanding and sympathetic
- Honest
- Organized
- Attention to detail
- Customer services
- Customer service
- Dependable
- Team member
- Building Rapport
- Recording
- Safety
- Knowledge of state regulations
- Client safety and first aid
- Compassionate client care
- Team building
- Relationship development
- Planning and coordination
- Organization
Certification
Certified Nurses Assistant in Colorado
CPR certified
Timeline
Lead Dental Assistant
NEO Kids Dentistry and Orthodontics
01.2020 - 12.2024
Orthodontic Treatment/Myobrace Coordinator
NEO Kids Dentisty and Orthodontics
01.2020 - 12.2024
Home Health Care Provider
(Privately)
02.2016 - 03.2020
CNA
Trinidad Inn Nursing Home
06.2013 - 05.2015
Customer Service Representative
Verizon Wireless
02.2012 - 09.2013
Black Jack's Saloon
10.2008 - 12.2011
Lifeguard
Trinidad Family Aquatic Center
05.2005 - 08.2008
Registered Dental Assistant
Dental Assistant School of Colorado
CNA Certification -
CNA Classes Held By Local Hospital
High School Diploma -
Trinidad High School
Certified Nurses Assistant in Colorado
CPR certified