Desha Bell
Chicago,IL
Summary
Friendly dedicated team member who is proficient in using phone, computer, and office equipment. Additional expertise includes having excellent communication skills and being willing to learn new skills to further advance experience.
Overview
7
7
years of professional experience
Work History
Front End Supervisor
Ross Dress For Less
10.2022 - 01.2023
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in four checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
Receptionist
Jidd Motors Mitsubishi
07.2021 - 07.2021
- Scheduled and confirmed appointments and meetings
- Made appointments and kept track of them on a calendar
- Provided guests with appointment information updates and rescheduling
- Greeted customers, determined the reason for their visit, and directed them to the appropriate staff member
- Greeted customers and visitors in person as well as over the phone.
Receptionist
J Brock & CO
06.2016 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
Education
Interior Design -
Harper College
Palatine, ILBachelor of Arts - Interior Design
University of Central Arkansas
Conway, ARHigh School Diploma -
Conway High School
Conway, AR05.2017
Skills
- Advanced Typer- 60 WPM
- Customer Service Expert- Over 5 years experience
- Data Entry
- Positive Attitude
- Problem-Solving Skills
- Goals and Performance
- Cash Handling
Timeline
Front End Supervisor
Ross Dress For Less
10.2022 - 01.2023
Receptionist
Jidd Motors Mitsubishi
07.2021 - 07.2021
Receptionist
J Brock & CO
06.2016 - 08.2020
Interior Design -
Harper College
Bachelor of Arts - Interior Design
University of Central Arkansas
High School Diploma -
Conway High School