Mina A. Mikhail
Zionsville,IN
Summary
Self-motivated student with prior experience seeking opportunities in the real world to grow and excel. Excellent communicator and problem-solver, able to effectively collaborate with team members to ensure efficient operations. Proactive and adaptable, always ready to take on new challenges and contribute to an organization's success.
Overview
4
4
years of professional experience
Work History
Front End Supervisor
Kroger
Zionsville, IN
02.2026 - Current
- 2026 Advanced Anti-Money Laundering Certification Mastery
- 2026 Tobacco Sales Certification Mastery
- Supervised front end operations to facilitate smooth customer transactions and service quality.
- Trained new cashiers on register procedures and customer service standards.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
Intern
Hallmark Orthodontics
09.2025 - Current
- Assisted orthodontists during patient consultations and procedures to enhance treatment experience.
- Observed procedures and patient interactions to gather practical insights for enhanced care.
- Partnered with team to create welcoming clinic environment, improving patient comfort.
- Operated sterilization equipment to ensure compliance with safety standards.
- Sterilization Technician
Cashier
Kroger
Zionsville, IN
01.2025 - 02.2026
- Expert in money and register management
- Processed customer transactions efficiently and accurately.
- Developed skills in providing customer service and product insights.
- Trained in customer assistance
- Cross-trained in multiple departments
Certified Lifeguard
Indy Water Watchers
06.2024 - 09.2024
- Trained and certified for Lifeguard position
- Managed operations of residential and commercial pools to ensure safety and compliance
- Obtained CPR administration certification to provide immediate assistance in emergencies
- Gained certification in AED handling to respond effectively to cardiac emergencies
- Completed First Aid certification training
Supervisor
Honolulu Poke
Jersey City, NJ
05.2022 - 12.2023
- Supervised money movement and inventory to ensure accuracy and security
- Facilitated onboarding for new team members to enhance training efficiency and integration
- Ensured customer loyalty and satisfaction
- Provided exceptional customer service
- Maintained sales and POS systems to ensure accurate transactions and reporting
- Enforced health and safety regulations to maintain a clean working environment.
Education
High School Diploma -
Zionsville Community High School
Zionsville, IN03-2026
High School Diploma -
Infinity Institute
Jersey City, NJ01-2024
Skills
- Product and Service Knowledge
- Leadership and Teamwork
- Customer Service and Satisfaction
- Sales and Register
- Time Management and Organizational Skills
- Communication and Problem-Solving
- CPR and Lifeguard Certified
- AED and First Aid Certified
- Introduction to Engineering Design
- Principles of Business Management
- 2026 Advanced Anti-Money Laundering Certification
- 2026 Tobacco Sales Certification
- Hoosier Lottery Certified Retail Associate
References
Available upon request
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
Affiliations
Volunteer, Shepherd Community Center - Indianapolis, IN (2024-Present)
Timeline
Front End Supervisor
Kroger
02.2026 - Current
Intern
Hallmark Orthodontics
09.2025 - Current
Cashier
Kroger
01.2025 - 02.2026
Certified Lifeguard
Indy Water Watchers
06.2024 - 09.2024
Supervisor
Honolulu Poke
05.2022 - 12.2023
High School Diploma -
Zionsville Community High School
High School Diploma -
Infinity Institute