MEANA MARTIN
Little Rock,AR
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward thinking leader with self motivated and tactical mindset. Excellent relationship building and critical thinking skills with determined and decisive nature.
Overview
9
9
years of professional experience
Work History
Front End Supervisor
Lowe’s
Little Rock, AR
05.2025 - Current
- Supervised daily operations, ensuring adherence to company policies and safety standards.
- Trained and mentored team members on effective customer service techniques and product knowledge.
- Coordinated scheduling and workflow to optimize staff coverage during peak hours.
- Implemented process improvements that enhanced efficiency and reduced operational delays.
- Addressed customer inquiries and resolved issues promptly, improving overall satisfaction rates.
- Monitored team performance metrics, providing feedback to enhance productivity and morale.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
Order Selector/Short Runner
Performance Foodservice
Little Rock, AR
02.2023 - 05.2025
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Printed labels, packaged boxes, and stacked pallets sent to loading dock.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Inventory/AP Clerk
Penske Logistics
Livonia, MI
05.2022 - 11.2022
- Performed cycle counts and conducted other physical inventory audits to maintain operational excellence
- Promoted and followed lift and height work safety guidelines
- Generated and verified necessary shipping paperwork, packing lists and bills of lading
- Communicated openly across departments to verify and correct inventory counts
- Recorded product issues and return transactions using electronic product tracking databases
- Tracked inventory returns, shipping issues and shortages and leveraged data to optimize inventory management
- Read orders to ascertain catalog numbers, sizes, colors and quantities of merchandise
- Palletized boxes of merchandise to make it easier to restock large sections
- Maintained clean containers, conveyors and work areas to minimize safety issues
- Coded and processed accurate invoices to obtain timely payments
- Researched payment issues and outstanding checks
- Followed up with vendors, managers and other employees to resolve open issues and discrepancies
- Prepared supporting documentation for payments and submitted to senior staff for review
- Reviewed invoices for required backup documentation and payment approvals
- Maintained vendor and contractor records and kept proper W9 documentation on file
- Compiled data from cashiers, balanced drawers and prepared daily deposits
- Collected data from various sources to prepare accurate bank deposits
- Transferred information from separate journals to general ledger
- Prepared and submitted periodic tax returns to meet local, state and federal requirements
- Processed daily invoices and payments to keep accounting records current
- Investigated and resolved discrepancies during account reconciliation process
- Remained aware of changes to regulations for accountability and compliance., learning
- Coordinated regular outside and gym activities to promote children's physical development
- Checked classroom regularly for safety problems and housekeeping requirements
- Took incoming calls and voicemails from parents
- Sent and received emails to and from parents involving children in case of new development of any kind.
Mailroom Clerk
Proctor Financial Insurance
Troy, MI
02.2021 - 08.2021
- Maintained records and reports documenting incoming and outgoing packages
- Sorted over 100 pieces per day using handling machinery as well as manual techniques
- Calculated carrier rates, preparing outgoing mail for transport
- Completed skid tags, load tags, and other paperwork for mail handling
- Bundled packages and mail using typing machines, improving the handling and routing of bulk items
- Opened, logged, date-stamped, and sorted incoming mail for easy distribution to offices and staff
- Independently resolved issues such as incorrectly addressed items.
Order Selector
Penske Logistics
Clinton, MI
06.2020 - 02.2021
- Moved filled orders to and from packing and shipping areas
- Pulled merchandise from stock and loaded items on pallets
- Worked at consistently fast pace with repetitive motions, efficiently and accurately
- Applied knowledge of safe stacking using proper loading techniques and shrink wrap
- Moved products and materials by hand or using forklift equipment.
CDL Truck Driver
Cr England - Global Transportation
Salt Lake City, UT
12.2019 - 08.2020
- Maintained consistent, timely delivery record, with all deliveries arriving within schedule guidelines
- Ensured on-time deliveries in compliance with specified timeframes
- Reported problematic or malfunctioning machinery to company
- Avoided safety hazards and costly tickets by consistently obeying the applicable traffic laws
- Read maps and followed written or verbal geographic directions
- Stayed in open communication with the dispatch team to keep customers updated and last-minute for sudden schedule changes
- Inspected the delivery vehicles before and after trips
- Transported materials between the business' hubs, retail customers and wholesale vendors
- Obeyed traffic laws and followed established traffic and transportation procedures.
Head Cashier Supervisor
Lowe’s
Clinton, MI
03.2019 - 12.2019
- Trained and mentored staff members in customer service, cash handling, and company policies
- Operated and trained employees on proper and efficient POS system functions
- Addressed escalated customer complaints and restored customer satisfaction with timely resolution
- Coordinated cashier schedules and workflow for adequate shift coverage
- Monitored cashier performance and implemented corrective action or additional training as needed
- Greeted customers, anticipated needs, and provided superior customer service
- Managed delivery of quality customer service, enabling staff to expeditiously service customers and provide good shopping experience
- Kept records of purchases, sales, and requisitions.
Home Health Aide
Families Matters
New Baltimore, MI
04.2018 - 11.2019
- Managed household chores through routine house cleaning, meal preparation, and laundry
- Transported clients to doctor's office, grocery store, and other essential errands
- Learned and followed all Medicare, Medicaid, and HIPAA regulations and requirements
- Held friendly conversations with clients to offer companionship and emotional support
- Administered medications or aided client with self-administration
- Observed and reported any changes in client conditions
- Bathed, groomed, dressed, and fed patients and provided emotional and psychological support
- Changed bed linens, cleaning and disinfecting rooms regularly
- Notified family and the doctor of any change to patient condition
- Wrote reports and documented patient conditions, vital signs, and medication intake
- Maintained the confidentiality of patients' records.
Direct Care Worker
All-ways Care Services
New Baltimore, MI
07.2017 - 11.2019
- Advised clients on proper self-care, personal hygiene and other important topics affecting their personal wellbeing
- Performed routine housekeeping, including making beds, doing dishes, and sweeping
- Transported clients to doctor's offices and grocery stores
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks
- Cooked meals based on nutritional requirements and special diets
- Provided companionship throughout day, engaging clients in conversation and activities
- Maintained safe and clean patient environment
- Followed agency policy and procedures in administering care to clients
- Completed all assigned tasks prior to shift end.
Lead Daycare Teacher
Kids Avenue Learning Center
Warren, MI
02.2018 - 12.2018
- Created activities to engage and interest children of various ages
- Put together fun lessons to engage children in learning foundational skills such as letter and number recognition
- Modeled positive behaviors to promote self-esteem and enhance children's conflict management abilities
- Evaluated children regularly to identify negative behaviors associated with learning disorders or troubled home lives
- Prepared healthy meals and snacks, following preferred diets approved by parents
- Arranged daily nap and rest periods to recharge students for afternoon play and additional
Education
GED -
Sylvan Hills
Sherwood, ARSkills
- Machine operation
- Team leadership
- Mail sorting
- Calculate postage
- Equipment maintenance
- Mailroom inventory management
- Customer service
- Shipping processes
- Product sales
- Product knowledge
- Customer consulting
- Multi-line telephone operations
- Conflict resolution
- Researching
- Order processing
- Retail marketing
- Member account management
- Opening and closing accounts
- Client communication
- Product replenishment
- Inventory tracking
- Shipping coordination
- Cycle counting
- Audit inventory
- Merchandise tagging
- Data entry
- Update accounts
- Inspect merchandise
- Quality grading
- QuickBooks
- Statement review
- Account resolution
- Financial research
- Vendor relationship management
- Processing payroll
- Data entry and management
- Transaction coding
- Financial records and reporting
- Reconciling accounts
- Account audits
- Revenue balancing
- Maintain records
- Planning
- Evaluate progress
- Multitasking
- Prioritization
- Excel
- Audit reporting
- Updating spreadsheets
- Microsoft word
- Shipping and receiving
- Order fulfillment
- Order picking and processing
- Material handling
- Staff training
- Operational efficiency
- Performance monitoring
- Inventory management
- Safety compliance
- Cash handling
- Scheduling optimization
Timeline
Front End Supervisor
Lowe’s
05.2025 - Current
Order Selector/Short Runner
Performance Foodservice
02.2023 - 05.2025
Inventory/AP Clerk
Penske Logistics
05.2022 - 11.2022
Mailroom Clerk
Proctor Financial Insurance
02.2021 - 08.2021
Order Selector
Penske Logistics
06.2020 - 02.2021
CDL Truck Driver
Cr England - Global Transportation
12.2019 - 08.2020
Head Cashier Supervisor
Lowe’s
03.2019 - 12.2019
Home Health Aide
Families Matters
04.2018 - 11.2019
Lead Daycare Teacher
Kids Avenue Learning Center
02.2018 - 12.2018
Direct Care Worker
All-ways Care Services
07.2017 - 11.2019
GED -
Sylvan Hills