Desha (Damien Preferred) Buchta
Watertown,NY
Summary
I have varied areas of experience, ranging from over six years of pharmacy technician experience, to working in a warehouse environment unloading distribution center trucks. I have worked successfully in both a team environment and independently. I have been known to be a great mediator in the customer service field, and able to de-escalate any situation. I strive to further build my resume by exploring new skills and career opportunities that could unlock my full potential.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Overnight Receiver/Stocker
Lowe's Home Improvement
02.2022 - Current
- Unloaded daily Distribution Center trucks
- Stocked merchandise in a neat manner appealing to customer view
- Used power equipment and ladders to put excess inventory into top stock
- Kept store well maintained and free of slip, trip, and fall hazards
- Used handheld scanners to efficiently track and maneuver freight throughout store
- Used machinery and equipment such as box cutters, narrow reach trucks, electric and manual pallet jacks, and order pickers
- Operated equipment while observing standard safety procedures.
Pricing/Signage Coordinator
Lowe's Home Improvement
07.2020 - 02.2022
- Updated prices throughout store and makes sure pricing is displayed neatly
- Displayed promotional signage throughout store in a neat manner that is pleasing to customer view, in accordance with sales promotion schedule
- Completed daily inventory replenishment and down-stocking scans
- Collaborated with store managers to determine best placement for merchandise displays.
Merchandising Service Associate
Lowe's Home Improvment
06.2020 - 07.2020
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
Overnight Receiver/Stocker
Lowe's Home Improvement
10.2019 - 05.2020
- Unloaded daily Distribution Center trucks
- Stocked merchandise in a neat manner appealing to customer view
- Used power equipment and ladders to put excess inventory into top stock
- Kept store well maintained and free of slip, trip, and fall hazards
Certified Pharmacy Technician
RiteAid/Walgreens
06.2017 - 06.2018
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Stocked, labeled and inventoried medication to keep accurate records
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Reviewed and verified customer information and insurance provider information
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Collected co-payments or full payments from customers
- Counted, measured, and compounded medications following standard procedures
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Set up and modified patient profiles in NexGen to include current information such as medications and insurance details
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Restocked automated medication dispensing equipment
Certified Pharmacy Technician
RiteAid/Walgreens
10.2011 - 05.2017
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Stocked, labeled and inventoried medication to keep accurate records
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Reviewed and verified customer information and insurance provider information
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Collected co-payments or full payments from customers
- Counted, measured, and compounded medications following standard procedures
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Set up and modified patient profiles in NexGen to include current information such as medications and insurance details
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Restocked automated medication dispensing equipment
Education
High school diploma -
Franklin Academy High School
Malone, NY06.2011
Skills
- Pharmacy Technician Experience
- Pricing
- Cash Handling
- Freight Experience
- Data Entry
- Customer service
- Merchandising
- Computer skills
- Typing
- Pharmaceutical sales
- Pharmacy software
- NexGen
- Microsoft Excel
- Microsoft Office
- Microsoft Word
Certification
Rite Aid Pharmacy Technician Certification
Timeline
Overnight Receiver/Stocker
Lowe's Home Improvement
02.2022 - Current
Pricing/Signage Coordinator
Lowe's Home Improvement
07.2020 - 02.2022
Merchandising Service Associate
Lowe's Home Improvment
06.2020 - 07.2020
Overnight Receiver/Stocker
Lowe's Home Improvement
10.2019 - 05.2020
Certified Pharmacy Technician
RiteAid/Walgreens
06.2017 - 06.2018
Certified Pharmacy Technician
RiteAid/Walgreens
10.2011 - 05.2017
Rite Aid Pharmacy Technician Certification
High school diploma -
Franklin Academy High School
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