Highly motivated and dedicated producer with a strong focus on customer service and office skills. Exceptional multitasking abilities and effective task prioritization to streamline processes and drive success.
Overview
8
8
years of professional experience
Work History
Serving Staff Member / Bar Back
Tampa Bay Downs
10.2016 - 05.2024
Managed customer relationships and provided excellent service to a diverse clientele, including renowned jockeys and horse owners, in a fast-paced environment
Utilized web-based tools to efficiently oversee race track activities, including food, weather, and time management
Maintained professional and timely communication with all stakeholders regarding reservations, parties, and events
Mentored the menu of the day to ensure customer and supervisor satisfaction.
Dental Intern
Leixir Dental Group
08.2022 - 11.2023
Skilled in dental lab operations, with a keen eye for detail, accuracy, and critical thinking
Demonstrated ability to solve complex problems and consistently meet or exceed assigned targets and objectives
Managed shipping logistics, including label creation, case preparation, and sterilization of dental impressions
Operated digital printing equipment, cleaning and disinfecting digital models, and coordinating case production
Collaborated with design and implant departments to fulfill doctor and customer vision for aesthetic redesigns
Proficient in operating digital scanning equipment and performing data entry and design tasks
<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill