Deshawn Dixon
Detroit
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
10
10
years of professional experience
1993
1993
years of post-secondary education
Work History
Home Health Aide
ComForCare
Plymouth
01.2024 - Current
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance patient well-being.
- Ensured cleanliness and safety of patient living environments.
- Documented patient progress and communicated effectively with the care team.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
General Manager
Wingstop
Detroit
03.2023 - Current
- Managed daily operations of fast-casual restaurant ensuring smooth workflow.
- Trained and supervised staff on customer service and food safety standards.
- Developed and implemented operational procedures to enhance efficiency.
- Conducted inventory management to maintain stock levels and reduce waste.
- Ensured compliance with health regulations through regular inspections and audits.
- Cultivated a positive team environment through effective communication and support.
- Analyzed customer feedback to improve service quality and menu selection.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
General Manager
Arby's
Southfield
04.2017 - 03.2023
- Managed daily operations of fast-casual restaurant ensuring smooth workflow.
- Trained and supervised staff on customer service and food safety standards.
- Developed and implemented operational procedures to enhance efficiency.
- Ensured compliance with health regulations through regular inspections and audits.
- Analyzed customer feedback to improve service quality and menu selection.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
General Manager
Wendy's
Livonia
06.2015 - 07.2017
- Managed daily operations of fast-casual restaurant ensuring smooth workflow.
- Trained and supervised staff on customer service and food safety standards.
- Developed and implemented operational procedures to enhance efficiency.
- Coordinated marketing initiatives to promote menu offerings and increase traffic.
- Cultivated a positive team environment through effective communication and support.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Monroe High School
Sepulveda Skills
- First aid and safety
- Schedule management
- Patient care
- Recording vital signs
- Housekeeping
- Spiritual support and companionship
- Bathing assistance
- Nutritional meal preparation
- Personal hygiene assistance
- Sales analysis
- Goal setting
- Staff motivation
- Motivation
- P&L management
- Safety assurance
- Staff training and development
Timeline
Home Health Aide
ComForCare
01.2024 - Current
General Manager
Wingstop
03.2023 - Current
General Manager
Arby's
04.2017 - 03.2023
General Manager
Wendy's
06.2015 - 07.2017
Monroe High School