DESHAWN RICARD
Las Vegas,USA
Summary
Detail-oriented Hospitality Professional with expertise in maintaining organized restaurant operations and enhancing customer satisfaction through effective issue resolution. Championed team collaboration and efficiency in fast-paced environments, while also demonstrating strong financial acumen in loan assessment and regulatory compliance. SEO Specialist proficient in optimizing online visibility and user engagement through comprehensive audits and data-driven strategies.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Banquet bar back assistant
Wynn
Las Vegas, NV
06.2023 - Current
- Responded quickly to customer needs, resolving issues to enhance guest satisfaction.
- Identified operational inefficiencies and implemented process changes to streamline workflow.
- Pursued new skills and industry trends to enhance service quality and operational knowledge.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Met deadlines while maintaining high-quality deliverables.
Server Assistant bar back
Marquee nightclub
Las Vegas, NV
03.2019 - 06.2022
- Executed various duties to keep common areas and dining areas presentable throughout the day.
- Assisted servers and bartenders with orders and refilling drinks.
- Supported servers and bartenders by efficiently managing orders and drink refills during peak service hours.
- Utilized strong communication skills to effectively take orders, deliver food, and resolve customer complaints.
SEO Consultant
Telecommunications Engineering Associates
Las Vegas, NV
06.2010 - 01.2019
- Conducted keyword research to boost organic search visibility and increase website traffic.
- Developed and implemented on-page SEO strategies, improving content quality and relevance.
- Conducted keyword research to enhance organic search visibility and drive website traffic.
- Analyzed website performance using Google Analytics to identify opportunities for optimization.
- Provided SEO recommendations to improve site architecture, optimizing crawlability, and indexation for search engines.
- Collaborated with cross-functional teams to integrate SEO best practices into existing workflows.
- Provided SEO recommendations to enhance site architecture, improving crawlability and indexation for search engines.
- Drove organic traffic growth for multiple clients through targeted link building and content marketing strategies.
Assistant Loan Officer
Desert Mortgage
Las Vegas
10.2006 - 05.2010
- Assisted clients with loan applications and documentation requirements.
- Coordinated client-underwriter communication, facilitating timely loan processing.
- Evaluated credit reports to determine borrower eligibility and identify risk factors.
- Prepared comprehensive pre-qualification reports for prospective borrowers, helping them understand their financing options more clearly.
- Streamlined organization of loan files and correspondence, ensuring compliance with audit standards.
- Managed appointment scheduling for client meetings and follow-ups.
- Streamlined organization of loan files and correspondence to ensure compliance with audit standards.
- Developed knowledge of mortgage products to provide accurate information to clients.
- Prepared detailed pre-qualification reports, clarifying financing options for prospective borrowers.
Education
High School -
Escondido High School
Escondido, CASkills
- Bottle service operations
- Drink crafting
- Drink serving
- Bar inventory
- Inventory management
- Inventory tracking
- Operational efficiency
- Service processes
- Cleanliness protocols
- Ice management
- Glass collection
- Event setup
- Event coordination
- Customer engagement
- Guest satisfaction
- Customer service
- Customer feedback
- Relationship building
- Service documentation
- Event coordination
Affiliations
- Paid partnership with Abercrombie and Finch
- Paid partnership with Cutler Nutrition
Certification
- Guest Satisfaction
- Food Preparation and Safety
- Beverage and Ice Dispenser Refilling
- Billing and Payment Processing
Awards
Employee of the month, multiple times
Timeline
Banquet bar back assistant
Wynn
06.2023 - Current
Server Assistant bar back
Marquee nightclub
03.2019 - 06.2022
SEO Consultant
Telecommunications Engineering Associates
06.2010 - 01.2019
Assistant Loan Officer
Desert Mortgage
10.2006 - 05.2010
High School -
Escondido High School