Summary
Overview
Work History
Education
Skills
Timeline
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DeShawn Thomas

Louisville,KY

Summary

Experienced professional with over a decade of expertise in customer service and support. Demonstrates strong problem-solving skills and troubleshooting abilities. Known for implementing proactive procedures to prevent issues. Recognized for technical acumen and strong work ethic. Adaptable to new technology, excels in collaborative team environments, and proficient in various computer systems and software.

Overview

9
9
years of professional experience

Work History

Account

Turnpoint Services
01.2025 - 04.2025
  • Validated invoice details to confirm accurate pricing, quantities, and discounts.
  • Conducted research to identify and fix billing errors.
  • Reconciled accounts payable statements with vendor statements to verify accuracy.
  • Coordinated vendor payment schedules to ensure timely transactions.
  • Verifying vendor accounts, reconciling monthly statements, and resolving any issues.
  • Managed detailed documentation of invoices, payments, and associated records.
  • Generating reports related to accounts payable, such as aging reports and payments
  • Ensured compliance with company policies, procedures, and regulatory requirements in accounts payable.

Accountant

United Direct Solutions
11.2023 - 11.2024
  • Accurately and completely processed incoming invoices, verifying them against purchase orders and contracts.
  • Facilitated vendor transactions via checks, ACH, and other payment options.
  • Reconciled accounts payable transactions to ensure accuracy.
  • Kept precise records of accounts payable transactions, covering invoices, purchase orders, and payment documentation.
  • Collaborated with vendors to resolve payment issues, answer questions, and maintain strong relationships.

Billing Analyst

Quantix
11.2021 - 06.2023
  • Rectified billing inconsistencies, resulting in a 40% drop in mistakes.
  • Streamlined accounts receivable operations to uphold precision and punctuality in collections.
  • Prepared monthly invoices, maintaining compliance with company policies.

Financial Analyst

Eyelea - AmerisourceBergen
11.2019 - 02.2020
  • Gathered data, compiled spreadsheets, and drafted reports for prospective deals.
  • Generated reports, forecasts, and analyses to facilitate decision making.
  • Coordinated internal communications regarding tariff pricing adjustments.

AML Analyst

PNC Bank
02.2019 - 05.2019
  • Responsible for early detection of suspicious activity and prevention of losses by acquiring data from multiple databases to support findings on a single platform.

Data Analyst

NTT Data - Wells Fargo
07.2017 - 03.2018
  • Conducted risk analysis on customer accounts for Anti-Money Laundering compliance.
  • Researched Federal statutes and banking regulations related to counterterrorism financing and the Bank Secrecy Act.
  • Maintained several databases while acquiring and validating data from various sources.

Enrollment Specialist

Humana
07.2016 - 12.2017
  • As an Enrollment Specialist, I was to review and process member applications, respond to inquiries, and resolve membership discrepancies and concerns from members while treating them with empathy and compassion. At times, make outbound calls to members to complete the application process and make Outbound calls to providers for patient acceptance validation. Also, I worked on Power of Attorney revisions. I would verify that the Power Of Attorney document is the most recent one signed by the donor, Ensure that any and all preconditions for acting as the attorney have been met, and Confirm whether you or the related parties have proper authority or been named to act and in what capacity.

Education

High School - undefined

Seneca High School
Louisville, KY
01.2003

Skills

  • Systems: Windows / XP / Vista / Windows 11, Metavance Enterprise System, Macess Document Management Systems, CAS Mainframe, Contract Information Systems, and Adobe Premiere Pro, Lightroom, Photoshop, Quickbooks, Oracle, Sage/Intacct
  • Software: Gained 10 years experience with Microsoft Excel, Microsoft Power BI, Publisher, Access, PowerPoint Office, Java, SQL, MySQL, VLOOKUP, and Pivot Tables Microsoft Certified Professional with advanced knowledge of Outlook and Microsoft 365

Timeline

Account

Turnpoint Services
01.2025 - 04.2025

Accountant

United Direct Solutions
11.2023 - 11.2024

Billing Analyst

Quantix
11.2021 - 06.2023

Financial Analyst

Eyelea - AmerisourceBergen
11.2019 - 02.2020

AML Analyst

PNC Bank
02.2019 - 05.2019

Data Analyst

NTT Data - Wells Fargo
07.2017 - 03.2018

Enrollment Specialist

Humana
07.2016 - 12.2017

High School - undefined

Seneca High School

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DeShawn Thomas