De'Shawna Jackson
Pompano Beach,FL
Summary
Hardworking bartender with experience in large-scale casual dining establishments. Committed to upholding high standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. I'm a friendly bartender with exceptional upselling and communication skills. Successful in delivering quality service in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Fat Tuesday
Lead bartender/ Server
Fort Lauderdale, Florida
07.2026 - Current
- Crafted and served a diverse selection of frozen and specialty beverages to enhance customer experience.
- Ensured bar area remained clean and organized throughout shifts to promote a welcoming environment.
- Assisted in managing inventory by restocking supplies as needed.
- Collaborated with team members to ensure efficient service during busy hours.
- Executed opening and closing procedures, which included thorough restocking of supplies to prepare for service.
- Supported management in maintaining inventory levels and supplies for daily operations.
- Executed comprehensive opening, closing, and shift change tasks to uphold daily operational standards.
Elite Staffing
Event Bartender
Fort Lauderdale, Florida
07.2021 - Current
- Poured and prepared mixed drinks for over 500 customers during events.
- Provided a positive guest experience.
- Resolved customer complaints in a timely manner and escalated issues as appropriate.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Porthole pub
Bartender
Pompano Beach, Florida
03.2022 - 07.2026
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained new bartenders on drink preparation and upselling techniques.
Duffy's Sports Grill
Server/ Bartender
Fort Lauderdale, Florida
08.2021 - 03.2022
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in menu knowledge to answer customer inquiries effectively.
- Processed customer orders accurately and efficiently using POS system.
- Upsold daily specials and beverages to increase sales opportunities.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Managed cash register, processed payments, and handled customer inquiries effectively.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
High School Diploma -
North Miami Senior High
North Miami, FL08-2011
Skills
- Inventory management
- Beverage preparation
- POS system operation
- Alcohol awareness
- Customer engagement
- Event coordination
- Licensed (bartender)
Timeline
Fat Tuesday
Lead bartender/ Server
07.2026 - Current
Porthole pub
Bartender
03.2022 - 07.2026
Duffy's Sports Grill
Server/ Bartender
08.2021 - 03.2022
Elite Staffing
Event Bartender
07.2021 - Current
High School Diploma -
North Miami Senior High