Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deshay Harper

Phoenix,AZ

Overview

10
10
years of professional experience
1
1
Certification

Work History

Adult Probation Officer

Maricopa County
Phoenix, AZ
09.2024 - Current
  • Manage diverse caseloads of adult probationers, ensuring compliance with court conditions and supporting rehabilitation.
  • Conduct risk assessments and develop individualized case plans aligned with public safety resources.
  • Coordinate multi-agency services, including mental health and employment support.
  • Conduct risk assessments and develop individualized case plans aligned with public safety resources.

Lead Claim Advocate

First American Home Warranty
Phoenix, AZ
02.2018 - 09.2024
  • Analyzed key performance indicators to align with service legal agreements and enhance claims processing efficiency.
  • Conducted audits to ensure accuracy, identify trends, and mitigate errors, improving claim resolution timelines.
  • Monitored productivity, attendance, and quality assurance to ensure compliance with organizational goals.
  • Delivered Coaching and feedback to claim advocates to foster professional development.

Fitness Trainer

LA Fitness
Phoenix, AZ
06.2015 - 02.2018
  • Developed individualized fitness programs for diverse populations, focusing on weight loss and health promotion.
  • Conducted health risk assessments to monitor client progress and key health indicators.
  • Collaborated with healthcare professionals to coordinate care plans, enhancing health outcomes.
  • Ensured compliance with HIPAA, maintaining client confidentiality, and professional documentation.

Education

Graduate Certificate - Community Health Promotion

Liberty University
Lynchburg, VA
12-2025

Master of Public Administration - Emphasis Healthcare Management

Grand Canyon University
Phoenix, AZ
12-2024

Bachelor of Science - Health Sciences

Arizona State University
Tempe, AZ
08-2020

Skills

  • Case management
  • Health promotion
  • Data analysis
  • Stakeholder engagement
  • Program evaluation
  • Risk assessment

Certification

Certified Group Fitness Instructor

American Council on Exercise

Certified Personal Trainer

National Academy of Sports Medicine

Health and Wellness Coach Certificate

Arizona State University

Timeline

Adult Probation Officer

Maricopa County
09.2024 - Current

Lead Claim Advocate

First American Home Warranty
02.2018 - 09.2024

Fitness Trainer

LA Fitness
06.2015 - 02.2018

Graduate Certificate - Community Health Promotion

Liberty University

Master of Public Administration - Emphasis Healthcare Management

Grand Canyon University

Bachelor of Science - Health Sciences

Arizona State University

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Deshay Harper