Deshay Melton
Evansville,IN
Summary
Accomplished insurance billing manager with proficiency in managing wellness programs, insurance coordination, and compliance implementation. Proven track record in training staff and enhancing health engagement strategies.
Overview
24
24
years of professional experience
2
2
Certifications
Work History
Insurance Billing Manager
United Methodist Youth Home
Evansville, Indiana
07.2011 - Current
- Led the transition to electronic billing systems, significantly reducing paper use and contributing to sustainability goals.
- Developed and implemented billing procedures to ensure compliance with insurance regulations.
- Reviewed and approved insurance claims for accuracy prior to submission.
- Coordinated with insurance providers to verify coverage and claims status.
- Reviewed billing discrepancies, resolving issues to enhance accuracy and efficiency.
- Identified and implemented process improvements to optimize the billing cycle.
- Investigated unpaid claims, identifying causes of delays or denials to streamline payment processing.
- Trained and supervised staff on insurance processing and billing procedures.
- Communicated effectively with clients regarding their insurance billing inquiries and concerns.
- Conducted periodic audits of patient records to verify coding accuracy and completeness of documentation.
- Maintained up-to-date knowledge of applicable laws and regulations governing healthcare reimbursement.
Wellness Coordinator
United Methodist Youth Home
EVANSVILLE, Indiana
02.2002 - Current
- Coordinated activities that increased physical and mental health engagement among residents.
- Collaborated with community partners to expand access to wellness resources for residents.
- Monitored progress of wellness initiatives to ensure alignment with goals.
- Facilitated communication between departments regarding health-related matters.
- Provided guidance and support to employees in their efforts to improve physical fitness levels.
- Built supportive relationships with residents through personalized encouragement and assistance.
- Researched new trends in workplace health promotion initiatives and identified opportunities for improvement.
Education
Some College (No Degree) - Nursing Education
Ivy Tech
Evansville, INSkills
- Wellness program management
- Wellness program development
- Health engagement strategies
- Program leadership
- Nutrition expertise
- Insurance coordination
- Compliance implementation
- Billing procedures development
- Medical records management
- Community partnership building
- Client communication
- Training and mentoring
- Fitness program planning
- First aid certification
- CPR certification
- Decision-making
- Multitasking Abilities
- Attention to detail
- Time management abilities
- Teamwork
- Adaptability and flexibility
- Relationship building
Certification
First Aid and CPR Certification
Timeline
Insurance Billing Manager
United Methodist Youth Home
07.2011 - Current
Wellness Coordinator
United Methodist Youth Home
02.2002 - Current
Some College (No Degree) - Nursing Education
Ivy Tech