Deshik Patel Hangal Nanaiah

● Collaborated with cross-functional teams (OTC, MDG, SCM, Finance) as an SAP Security Consultant,
gaining exposure to system integration workflows and backend coordination across modules.
● Initiated self-led learning of the Software Development Life Cycle (SDLC) by engaging with project
managers to understand how functional teams align throughout delivery.
● Transitioned into a project management role with hands-on experience in Agile frameworks, managing
sprint cycles, backlog grooming, user story breakdown, and dependency mapping.
● Used Jira to track sprint progress and maintain updates; generated velocity charts and burn-down
reports using Tableau to monitor team performance and identify blockers.
● Supported SLA validation and deal lifecycle execution using Microsoft Dynamics 365, streamlining
CRM and ERP operations during the requirements phase.
● Performed data cleaning and normalization for resource allocation, using SQL for structured data
storage and retrieval in deal and project management.
● Assisted in KPI tracking and reporting, contributing to stakeholder presentations and aligning sprint
deliverables with business goals and customer expectations.
● Acted as an associate Scrum Master, collaborating with the project manager to drive sprint execution
and improve Net Promoter Score (NPS) by ensuring consistent delivery of customer value.
● Monitored project progress daily using Microsoft Excel and communicated status updates clearly to
stakeholders via Gmail and Microsoft Outlook.

• Designed relational database to enhance sales, customer, and product data management.
• Developed interactive Tableau dashboards for real-time monitoring of product metrics, aiding in decision-making.
• Delivered compelling presentations and comprehensive reports to guide strategic decision-making.
• Created dynamic visual reports to track key performance metrics.
• Analyzed extensive datasets with SQL and Python to discern customer behavior patterns.