Customer-oriented Retail Professional offering over seven years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Knowledgeable about training and motivating teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail skill at improving store operations and increasing top line sales growth, customer growth, budgets and goals.
I am CPI certified through The Crisis Prevention Institute's (CPI) Enhanced Nonviolent Crisis Intervention certification program, designed to provide participants with the knowledge required to respond early and effectively, allowing the staff member to prevent or defuse a behavioral escalation.