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Outgoing and engaging Ambassador with a years of experience increasing sales in settings. Building customer relationships and recommending products to drive revenue. Excellent communication and interpersonal skills with customers, management, and peers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Customer-oriented sales professional with 20 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

I'm originally from Chicago, IL and I'm currently a Sophomore at Alabama A&M. I decided to study Communication in Media because It open doors to a career In media, news, design & television. I'm now looking to gain more experience In the world of marketing, a field I'm passionate about because of the creation of inspiring content. I'm excited to gain more valuable marketing experience by working with this company as well.

Agile Transformation Consultant with 22+ years in IT industry carrying proven experience in Organizational Agile Transformation, and Enterprise Level Transition projects across Banking, Finance, Insurance, Credit Report, HealthCare, Telecom Billing, Medical billing, Wholesale and Retail billing, Government projects, CRM. Agile Transformation Coach\Agile Delivery Lead Responsible for designing a strategy for the organizational adoption of Agile. Proven experience as an Agile Delivery Lead and Change Agent focusing on continuous improvement and helping program\project alignments towards program\Portfolio Goals for Customer Competitive advantage. 13+ years of Agile\Cultural transformation coaching, mentoring with implementation experience on Agile frameworks (XP, Scrum, Kanban, Lean) Worked with many Fortune 100 companies and clients on multiple geographies US clients, Asia-Pacific, Europe clients. Demonstrated experiences as a hands-on organizational change agent working across multiple teams and organizational boundaries using professional coaching frameworks and practices. Help leadership and teams remove barriers and embrace the transformation by helping each organization find its own path, approach, and solutions to becoming Agile. Increase collaboration, predictability, transparency and promote a culture of experimentation and innovation. In order to do this, embody the agile principles and lead by example Track progress of Agile adoption/maturity through metrices. Streamline the process of progression and regression activities and bring more self-organization. Managed cross-cultural teams across multiple geographies to synchronize their efforts to achieve business goals with a concentration on Systems thinking. Establishing transparency of agile transformations. Methods to evaluate and measure effective agile organizations. Measure and report team “AS IS” condition and come up with plan for improvement on each area of the teams and programs. Coaching & Mentoring Contributed for Agile transformation (Mentoring, Coaching, Implementation) for multiple accounts. Active Listening blended with powerful questioning while being mindful of Culture sensitivity Conducted Agile trainings at At ATC-Advanced Technology Centers Level (Chennai, Pune, Hyd) at Account levels for multiple Accounts (TransUnion, SCB, Synchrony, Paycor, JPMC, First Data, Fidelity, Affinion). Lean mind-set leading large technology programs and building high performing engineering teams extensive experience leading product teams Coaching teams on their discovery of good practices, Refactoring and XP values and principles. SOLD principles, clean code, Secured coding guidelines Experience 16+ years in Agile Scrum environment 10+ years in Agile Coaching 10+ Years in migrations Projects 3.5 years Onsite (USA) 2+ Years in Transition Projects Languages English– Expert Tamil – Expert Visa & Education MCA - Bharathidasan University, India BSc. Computer science from Madras University, India HCL Technologies India Pvt Ltd [Oct 21 to Till Date] SAFe Implementation As a Release train engineer (RTE) is a servant leader who facilitates program level processes and execution, facilitate the Scrum of Scrum (SoS) meetings, drives continuous development, manages risks and escalates impediments while also acting as a full-time chief scrum master for a program follows SAFe. Partner with Global Transformation Office/LACE team for transformation engagements. Have hands-on experience in ART formation, PI planning and all the vitals in SAFe world. Setting up Centers of Practice for Agile roles Mapping OKRs/ Organization goals to Execution at Portfolio, ART and Team Levels. Execution of Kaizens in ART release for efficiency improvement Have good fundamental understanding between Value stream identification, value stream mapping (SAFe) and VSM technique (Lean) Awards and Accolades Got Appreciation for CMMI Level 5 Audit, APE (Automation Productivity Enhancement) Change Leader at Capgemini 2021

Deshyne Hendrix

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