Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desirae Aikens

Sacramento,CA

Summary

Accomplished operations management professional bringing over 7 years of experience in Aviation, and advanced abilities in team building and workflow improvements. Innovative and analytical with excellent project management skills. Started off as a cleaner for Southwest airline to now Supervisor/ Facility Trainer with WFS. With these skills came the development of leads who became Supervisors, also has used the training expertise across the state to help other stations. The management will get an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic, very passionate Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of, the bigger the position, the greater the workload. Motivated to learn, grow and excel in a manager role.

Overview

7
7
years of professional experience

Work History

Supervisor

Worlwide Flight Services
Sacramento, CA
03.2018 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Resolved issues and adjusted policies to meet changing needs.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Ensure that whatever required company audit requirements are undertaken to ensure continuity and compliance at all times.
  • Monitored warehouse workflow for over 50 employees.
  • Build-up, break-down, and sort of freight, mail, and baggage, as applicable.
  • Ensures all duties performed by assigned personnel are completed in what would be most efficient and professional manner including, but not limited to: Loading and unloading of aircraft, vehicles and freight/mail containers (ULDs).
  • Maintained oversight of safety and procedural training processes for stations. Coordinates with local general managers and station trainers to ensure personnel receive both initial and recurrent training specific to their job functions.
  • Supervised warehouse operations by managing employees during shifts.

Aircraft Cabin Cleaner

Prime Flight
Sacramento, CA
04.2017 - 08.2019
  • Safely used chemicals and other cleaning equipment.
  • Cleaned aircraft's cockpit and replaced headsets as instructed.
  • Maintained, cleaned and sanitized interior of aircraft.
  • Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Cleaned around 12 Aircrafts per night

Education

Some College (No Degree) - Early Childhood Education

American River College
Sacramento, CA

High School Diploma -

Inderkum High School
Sacramento, CA
06.2007

Skills

  • Employee Coaching and Motivation
  • Managing Operations and Efficiency
  • Warehouse Logistics
  • Disciplinary Action
  • Delegating Work
  • Interpersonal Relationships
  • Collaborative Team Work
  • Leadership

Timeline

Supervisor

Worlwide Flight Services
03.2018 - Current

Aircraft Cabin Cleaner

Prime Flight
04.2017 - 08.2019

Some College (No Degree) - Early Childhood Education

American River College

High School Diploma -

Inderkum High School
Desirae Aikens