Desi Burrows
Covington,PA
Summary
I have become skilled in childcare and crew training. Proficient in problem-solving and time management, contributing to a positive atmosphere and effective teamwork. Prepared to advance my skills in child development and support diverse learning needs.
Overview
2
2
years of professional experience
Work History
Babysitter
02.2026 - Current
- Implemented routines that encouraged positive behavior and social skills development.
- Adapted quickly to changing needs, demonstrating flexibility in childcare approaches.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Developed lessons and activities to promote children's physical and emotional development.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Responded to inquiries from parents and guardians.
- Provided support and guidance to children in conflict resolution.
- Encouraged positive behavior and manners through example and gentle guidance.
- Tailored educational games and activities to individual learning styles, enhancing cognitive development.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Crew Trainer
Wendy's
01.2024 - 03.2025
- Trained new crew members on operational procedures and customer service standards.
- Assisted in maintaining a clean and organized work environment to ensure food safety compliance.
- Implemented training materials that enhanced onboarding processes for new hires.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Provided exceptional customer service, ensuring satisfaction and fostering repeat patronage.
- Resolved customer inquiries and complaints promptly, contributing to a positive dining experience for patrons.
Education
Bachelor of Science - Psychology
Mansfield University of Pennsylvania
Mansfield, PA12-2030
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Multitasking and organization
- Crew management
- Teamwork and collaboration
- Proactive problem-solving
Timeline
Babysitter
02.2026 - Current
Crew Trainer
Wendy's
01.2024 - 03.2025
Bachelor of Science - Psychology
Mansfield University of Pennsylvania