Desiderio Koren
Seattle
Summary
Professional with a strong background in peer support, equipped to make a meaningful impact. Skilled in active listening, crisis intervention, and empathetic communication. Reliable team player who adapts to changing needs and consistently achieves results. Known for fostering a collaborative environment and supporting individuals in their recovery journey.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mobile Crisis Peer Support Specialist
Sound Behavioral Health
11.2024 - Current
- Respond to crisis calls as a member of a mobile crisis team within the community and provide after-crisis follow-up services.
- Collaborate with behavioral health professionals, law enforcement, and community resources to ensure comprehensive support.
- Educate clients and their families about behavioral health and support services, and about methods for accessing them.
- Assist clients in developing coping strategies using personal lived experiences to build trust and rapport.
- Document and maintain accurate records of services provided.
- Assist in training new Peers on in-field or in-office responsibilities.
Residential Support
Catholic Community Services
10.2024 - Current
- Provide front desk support at various permanent housing sites.
- Assist tenants with in-and-out access to the building.
- Assist tenants with accessing resources
- Monitor and record incidents and behaviors
- Call 911 in emergencies
- Assure access to only those allowed in the building
Peer Support Specialist, Case Manager/Substance Use Specialist
Telecare Corporation
11.2023 - 11.2024
- Provide support to clients as they look to overcome substance abuse and/or mental health disorders.
- Working on the King County PACT team, providing outreach to both housed and unhoused/unsheltered individuals.
- This includes providing case management and referrals to services such as housing assistance, substance abuse, and/or mental health support, developing recovery strategies, and collaborating with community providers to ensure access to needed resources and other relevant services.
- My experience includes coordinating with the internal behavioral health team, transporting clients, providing crisis intervention, and responding to emergencies.
Peer Advocate, Peer Navigation Workforce Team
King County Regional Homeless Authority (KCRHA)
12.2022 - 06.2023
- Managed a caseload of people experiencing homelessness from initial engagement to housing placement.
- Via outreach on the street or in homeless encampments, worked with clients to assess needs and goals, navigate, and connect clients to needed resources and assist in completing applications to register for assistance and/or housing.
Housing Case Manager
Plymouth Housing
06.2022 - 11.2022
- Provided support to residents by working as part of an onsite Permanent Supportive Housing (PSH) team committed to supporting the well-being of residents and assisting in maintaining high-quality service delivery based on the principles of cultural proficiency, the tenets of harm reduction, trauma-informed care, and the ‘housing first’ philosophy.
- Supported residents in achieving housing stability by identifying barriers, partnering with them to create Housing Service Plans, and providing care coordination and supportive services to meet their goals while fostering a sense of community.
- Intervened in crises and responded to emergencies.
- Coordinate with the internal behavioral health team to provide cohesive services to tenants.
Building Assistant
Plymouth Housing
04.2021 - 06.2022
- Provide administrative assistance and support to agency staff and provide services to clients experiencing homelessness, mental health issues, and substance abuse.
- Responsibilities include providing strong social support, monitoring and assisting with the safety and security of the building and tenants, helping the Building Manager with tenant management, enforcing building rules, performing janitorial tasks, and responding to and reporting tenants and building emergencies.
- Proficient in using the Agency system.
Education
New School University
New York City, NY06-2003
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Burroughs Manhattan Comm College
NY12-2004
Certification
- Certified Peer Counselor
- Certified PEER Recovery Coach
- CACPS Certification
- RAAC Certification
- CPR/First Aid Certification
- Crisis Intervention and Prevention Training
Timeline
Mobile Crisis Peer Support Specialist
Sound Behavioral Health
11.2024 - Current
Residential Support
Catholic Community Services
10.2024 - Current
Peer Support Specialist, Case Manager/Substance Use Specialist
Telecare Corporation
11.2023 - 11.2024
Peer Advocate, Peer Navigation Workforce Team
King County Regional Homeless Authority (KCRHA)
12.2022 - 06.2023
Housing Case Manager
Plymouth Housing
06.2022 - 11.2022
Building Assistant
Plymouth Housing
04.2021 - 06.2022
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Burroughs Manhattan Comm College
New School University