Desirae Bankey
Wheeling,WV
Summary
Currently seeking employment with a company where I can expand my education, talents, and skills I already possess.
Overview
14
14
years of professional experience
Work History
Merchandise Lead
Sam’s Club
Saint Clairsville, Ohio
09.2025 - Current
- Lead merchandising team through daily floor resets and seasonal planogram changes.
- Coordinate product placement across sales floor, endcaps, and promotional displays.
- Train associates on merchandising standards, signage placement, and stock presentation.
- Monitor inventory levels and requested replenishment for high-traffic departments.
- Review planograms and directed fixture setups for new product launches.
- Communicate with store leadership on merchandising priorities and shift coverage.
- Ensure compliance with all safety regulations related to handling merchandise.
- Conduct regular meetings with team members to discuss goals, objectives, and challenges.
- Assist in developing visual displays for products in store aisles or shelves.
Territory Sales Manager
10-42 Tactical
Wheeling, WV
07.2021 - 09.2025
- Developed and implemented sales strategies to achieve targets and goals
- Developed and implemented targeted sales strategies, driving achievement of sales goals
- Traveled to departments in WV and OH to outfit, conduct sales presentations, and create uniform specifications for first responder and law enforcement departments
- Created and adhered to existing uniform SOPs for over 100 first responder departments
- Analyzed sales data and market trends to identify and capitalize on new opportunities
- Scheduled appointments and meetings with existing and potential customers
- Handled a high volume of phone calls, emails, and text messages from customers and teammates
- Provided training and support to teammates
- Prioritized tasks and managed time effectively to meet deadlines
- Identified and resolved issues and adapted to changing situations
- Maintained inventory control by ordering, receiving, and stocking merchandise
- Accurately records inventory data with appropriate software
- Processed incoming payments and recorded the transactions properly
- Processed incoming payments and record the transactions properly
- Monitored customer accounts for overdue payments or credits
- Reviewed incoming invoices for updating customer and store orders
Teller
Main Street Bank
Wheeling, WV
01.2019 - 04.2020
- Handled all transactions - Receiving deposits, withdrawals and processing payments
- Verified customer identity and account balances for cashing checks
- Assisted customers in ordering bank cards and checks, facilitating account access and usability
- Processed transfers between accounts
- Assisted customers with requests for ordering bank cards and checks
- Resolved customer concerns and questions, ensuring satisfaction and retention
- Maintained accurate cash drawer and transaction records, supporting financial integrity
- Adhered to all bank procedures and policies
- Managed incoming calls and routed them to the appropriate personnel
CVS - SHIFT SUPERVISOR
CVS Health
11.2015 - 12.2018
- Supervised and guided team members to enhance performance and achieve store objectives
- Ensured daily tasks were completed correctly
- Resolved customer complaints and addressed needs to uphold service excellence
- Quickly identified issues and resolved the issues by making decisions and addressing challenges
- Provided training and support to new employees
- Managed and maintained inventory levels by overseeing and ordering products for upcoming sales
- Clearly communicated with all employees, management and customers
- Managed cash drawers and balanced cash drawers to ensure accurate cash flow
- Acquired knowledge of all relative equipment and software
Direct Support Professional
REM
03.2014 - 12.2015
- Assisted with personal care tasks for patients including hygiene, dressing and eating
- Administered medication to ensure patient compliance and health management
- Prepared meals according to individual nutritional needs to support overall health
- Performed moderate cleaning duties of the patients' living corridors
- Maintained detailed records of medical issues for timely reporting to staff nurse
- Maintained accurate records of medical issues to report to the staff nurse
- Performed moderate cleaning duties of the patients living corridors
- Transported patients to doctors' appointments and events
CASHIER
CABELA'S RETAIL
10.2012 - 03.2014
- Acquired computer skills and systems knowledge to perform cashier duties efficiently
- Monitored transactions for fraudulent behavior and reported findings according to company procedure
- Provided customer service through greeting customers, answering questions and resolving minor complaints
- Identified any fraudulent behavior and addressed it according to company procedure
- Handled product returns
- Cleaned, organized and restocked checkout area
- Processed product returns by verifying items and issuing refunds according to store policy.
- Issued product warranties to customers to protect their purchases and enhance service experience.
Education
High school diploma -
John Marshall High School
Glen Dale, WVSkills
- Inventory control
- Retail management
- Sales management
- Retail sales
- Outside sales
- B2B sales
- Sales
- POS
- Cash handling
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Time management
- Organizational skills
- Supervising experience
- Assistant manager experience
- Leadership
- Communication skills
- Collaboration
- Problem solving
- Analysis skills
- Customer service
- Collaboration
Timeline
Merchandise Lead
Sam’s Club
09.2025 - Current
Territory Sales Manager
10-42 Tactical
07.2021 - 09.2025
Teller
Main Street Bank
01.2019 - 04.2020
CVS - SHIFT SUPERVISOR
CVS Health
11.2015 - 12.2018
Direct Support Professional
REM
03.2014 - 12.2015
CASHIER
CABELA'S RETAIL
10.2012 - 03.2014
High school diploma -
John Marshall High School