Desirae Brown
DeKalb,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
RZM
Raising Cane's Chicken Fingers
10.2022 - 11.2024
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Stocked and rotated food items according to expiration dates.
- Followed food safety practices and sanitation guidelines.
Housekeeper
Omega Services
06.2021 - 09.2023
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Checked newly mixed products for safety, accuracy and regulatory adherence.
Sales Manager
Sally Beauty Supply
08.2021 - 10.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 08.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
CAP 2 Associate
Walmart
06.2019 - 09.2019
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Assisted in loss prevention efforts by identifying potential theft risks and following proper protocols for addressing them.
Education
High School Diploma -
DeKalb High School
501 W Dresser Rd, Dekalb, IL 6011505-2020
Skills
- Teamwork and collaboration
- Customer service
- Reliability and punctuality
- Food preparation
- Cash handling proficiency
- Sales expertise
- Cleaning techniques
- Health and safety compliance
- Effective multi-tasking
- Cleaning and organization
- Goals and performance
- Guest relations
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) Certification - OSHA.
Timeline
RZM
Raising Cane's Chicken Fingers
10.2022 - 11.2024
Sales Manager
Sally Beauty Supply
08.2021 - 10.2022
Housekeeper
Omega Services
06.2021 - 09.2023
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 08.2021
CAP 2 Associate
Walmart
06.2019 - 09.2019
High School Diploma -
DeKalb High School
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