Desirae Haddock
Dothan
Summary
Compassionate professional with hands-on experience in patient care across home and clinical settings. Proficient in vital sign monitoring, care coordination, and providing emotional support, ensuring clients' safety and comfort. Strong communicator dedicated to teamwork and maintaining dignity while adapting to fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Healthcare Aid
"By Your Side" Home Healthcare
Marianna
06.2025 - Current
- Assisted seniors with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and continence care while respecting dignity and privacy.
- Monitored and recorded vital signs (blood pressure, pulse, temperature) and promptly reported changes in health or behavior to nurses or family members.
- Administered and documented prescribed medications, ensuring clients adhered to care plans for optimal health management.
- Provided mobility support through safe transfers and ambulation techniques, enhancing client safety and independence.
- Prepared and served nutritionally balanced meals and assisted with feeding for clients with dietary restrictions (e.g., low-sodium, diabetic-friendly).
- Offered companionship and emotional support, engaging clients in conversation, reading, or light recreational activities to reduce loneliness.
- Supported clients with memory challenges such as dementia or Alzheimer's through patience, redirection techniques, and structured routines.
- Coordinated care with family members and healthcare professionals, facilitating communication about client progress and addressing concerns.
- Performed light housekeeping tasks, including laundry, linen changes, and sanitizing high-touch areas to maintain a clean, safe environment.
- Responded calmly and effectively to emergencies, following established safety and first-aid procedures.
Insurance Agent
Globe Life Insurance Company
Dothan
04.2025 - Current
- Educated clients on life insurance products, including term, whole life, and universal life, aligning coverage with individual needs and financial goals.
- Performed detailed financial needs assessments to craft customized insurance solutions, providing adequate protection and ensuring long-term value.
- Consistently met or exceeded sales targets and performance metrics in a competitive, goal-driven environment.
- Established and nurtured long-term client relationships through ongoing communication, policy reviews, and timely service updates.
- Handled policy applications, underwriting processes, and claims support with accuracy, confidentiality, and regulatory compliance.
- Delivered client-focused service while maintaining up-to-date knowledge of industry regulations and product offerings.
- Collaborated with team members and underwriters to streamline client onboarding and improve customer satisfaction.
Correctional Officer
Fl Dept Of Corrections
Malone
02.2022 - 02.2025
- Oversaw operations within a high-security administrative unit.
- Rotated through various posts daily, including housing dormitories, food services, inmate health services, maximum-security housing, perimeter patrol, recreation building, and yards to maintain order and compliance.
- Performed duties as both individual officer and team member for specific posts, including cell extraction, to effectively respond to incidents.
- Reported to Lieutenants and Captains and had frequent involvement with unit management staff and the warden.
- Certified in CPR, unarmed self-defense, firearms use (shotgun and handgun), licensed to carry a concealed firearm, and trained in the use of chemical agents.
Education
A.A - Business
Chipola College
Marianna, Fl01-2027
Skills
- Patient monitoring
- Vital signs measurement
- Recording vital signs
- Medication administration
- Care coordination
- Bathing assistance
- Toileting support
- Mobility assistance
- Mobility support
- Nutrition management
- Fall prevention
- Behavior redirection
- Therapeutic exercise assistance
- Care plan adherence
- Client documentation
- Progress documentation
- Financial assessment
- Customer service excellence
- Team collaboration
- Conflict resolution
- Time management
- Communication skills
- Interpersonal communication
- Attention to detail
- Safety and first aid
Certification
- Certified Nursing Assistant - Florida State Board, Issued
- CPR & First Aid Certified - American Red Cross, Issued
- Correctional Officer Certification - Florida State Board, Issued
- Life Insurance License - Alabama State Board, Issued
Timeline
Home Healthcare Aid
"By Your Side" Home Healthcare
06.2025 - Current
Insurance Agent
Globe Life Insurance Company
04.2025 - Current
Correctional Officer
Fl Dept Of Corrections
02.2022 - 02.2025
A.A - Business
Chipola College