Joseph Olendo
Home Healthcare Aid
Watertown,MA
Summary
Dynamic Support Coordinator at Work Community Independence (WCI) with a proven track record in project management and customer relations. Expert in documentation and recordkeeping, ensuring compliance and accuracy. Recognized for maintaining high performance evaluations while effectively resolving issues and enhancing visitor experiences. Committed to delivering exceptional support and fostering positive interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Healthcare Aid
Boston Private Nursing
06.2024 - Current
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Provided patients with assistance in completing daily tasks, reducing daily burden and making their life easy.
Assistant Support Coordinator
Work Community Independence(WCI)
01.2021 - 06.2024
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Worked with other departmental staff to answer questions and resolve problems.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Kept high average of performance evaluations.
Education
Standard CPR/AED
National CPRF Foundation
Waltham, MA01-2027
Skills
- Appointment scheduling
- Project management
- Data entry
- Documentation and recordkeeping
- Customer relations
Accomplishments
- Collaborated with team of 5 people in the development of
- resolve product issue through consumer testing.
Certification
certification of complication in Standard CPR and AED
Languages
English
Full Professional
Timeline
Home Healthcare Aid
Boston Private Nursing
06.2024 - Current
Assistant Support Coordinator
Work Community Independence(WCI)
01.2021 - 06.2024
Standard CPR/AED
National CPRF Foundation
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