Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Desirae Lujan

El Paso

Summary

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

DK/Oxxo
El Paso, TX
02.2024 - Current
  • Provide friendly and efficient service to a high volume of customers.
  • Manage transactions, restock inventory, and maintain store cleanliness.

Sales Associate

Marshalls
El Paso, TX
01.2023 - 01.2024
  • Assisted customers with product selection and returns, ensuring a positive shopping experience.
  • Processed transactions and maintained sales floor organization.

Customer Service Representative

Circle K
El Paso, TX
01.2021 - 10.2022
  • Operated cash register, handled fuel transactions, and maintained compliance with safety standards.
  • Restocked and rotated inventory to meet store needs.

Front Desk Clerk (Temporary)

Riata Inn
Presidio, TX
03.2020 - 07.2021
  • Checked guests in/out, handled reservations, and resolved guest concerns.
  • Managed phone inquiries and coordinated housekeeping schedules.

Medical Supply Assistant

Reliance Medical
Presidio, TX
01.2019 - 12.2020
  • Assisted with stocking and organizing medical supplies for patient and provider use.
  • Supported staff with administrative and clerical duties.

Education

Bachelor of Science - Nursing

University of Texas At El Paso
El Paso, TX
06-2029

Bachelor of Arts - Psychology, Minor in Management

University of Texas at El Paso
El Paso, TX
01-2023

Skills

  • Customer Service & Support
  • Cash Handling & POS Systems
  • Inventory Management & Restocking
  • Conflict Resolution & Problem-Solving
  • Time Management & Multitasking
  • Team Collaboration
  • Microsoft Office & Scheduling Systems
  • Bilingual: Spanish & English

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Customer Service Associate

DK/Oxxo
02.2024 - Current

Sales Associate

Marshalls
01.2023 - 01.2024

Customer Service Representative

Circle K
01.2021 - 10.2022

Front Desk Clerk (Temporary)

Riata Inn
03.2020 - 07.2021

Medical Supply Assistant

Reliance Medical
01.2019 - 12.2020

Bachelor of Arts - Psychology, Minor in Management

University of Texas at El Paso

Bachelor of Science - Nursing

University of Texas At El Paso