Desirae Ricardo
Fort Myers,FL
Summary
Energetically leveraging a rich background in healthcare, including a pivotal role at Nationwide Children's Hospital, I excel in vital signs monitoring and patient satisfaction enhancement. My expertise spans emergency response to compassionate care, significantly improving efficiency and patient care standards. Certified in CPR/AED, my blend of technical proficiency and empathetic patient interaction sets me apart.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Nationwide Children's Hospital
02.2023 - 07.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Lead Medical Assistant
Naples Urgent Care
02.2020 - 07.2022
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
Lead Lab Assistant
Lee Health
02.2019 - 01.2020
- Improved laboratory efficiency by streamlining sample processing and data entry procedures.
- Assisted in the development of standard operating procedures, contributing to consistent lab practices across the team.
- Provided clear communication between the lab staff and management regarding progress updates, challenges, and achievements.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Combat Medic (68W)
US Army
10.2013 - 02.2018
- Assisted in the development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within the unit.
- Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
- Ensured the proper handling of sensitive medical information by adhering to strict privacy regulations and maintaining detailed patient records.
- Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
Education
Associate of Science - Nursing
Rasmussen University
Fort Myers, FL09.2024
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Catheter Care
- Specimen Collection
- Emergency Response
- EKG Interpretation
- IV Insertion
- Medical Laboratory Procedures
- Certified in CPR/AED
- Basic Life Support
Certification
BLS Provider: 245417339447
Languages
Spanish
Limited Working
Timeline
Patient Care Technician
Nationwide Children's Hospital
02.2023 - 07.2023
Lead Medical Assistant
Naples Urgent Care
02.2020 - 07.2022
Lead Lab Assistant
Lee Health
02.2019 - 01.2020
Combat Medic (68W)
US Army
10.2013 - 02.2018
Associate of Science - Nursing
Rasmussen University