Desiray Strickland
Hotchkiss,CO
Summary
Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment.
Skilled leader and problem-solver with several-year record of success overseeing work. Excellent maintenance and repair abilities demonstrated in and settings. Resourceful in coordinating supplies and personnel to meet any need.
Overview
12
12
years of professional experience
1
1
Certification
Work History
DOT Trucking Supervisor
VM West
Hotchkiss, CO
07.2022 - Current
- Coordinated training sessions for new employees on relevant topics such as safety protocols or company policies
- Worked with supervisors or project managers to develop schedules, monitor deadlines and coordinate resources
- Responded to telephone calls and emails from customers or clients to answer questions or resolve problems
- Provided customer service support via phone calls or emails when needed
- Used computer software and systems to enter data and review and draft documents
- Coordinated office activities by ordering supplies, maintaining inventory and scheduling equipment repairs
- Created reports detailing operational statistics such as miles driven, fuel usage.
- Assigned routes and communicated instructions to drivers regarding pick-up and delivery times.
- Interviewed potential candidates for open positions within the organization.
- Resolved conflicts between customers and drivers in a professional manner.
- Ensured that all necessary paperwork was completed accurately and submitted on time.
IT SUPPORT SPECIALIST
VM West
Hotchkiss, CO
03.2021 - 02.2024
- Configured and maintained computer systems, including desktop PCs, laptops, printers, mobile devices and network equipment
- Handled customer complaints and escalated issues according to procedures
- Configured and tested new hardware and software
- Set up Active Directory and Exchange accounts for new users and groups
- Installed operating systems and applications such as Microsoft Office products
- Created user accounts, managed passwords and implemented access control policies
- Managed inventory of IT assets such as desktops, laptops and peripherals
ACCOUNT PAYABLE
VM West
Hotchkiss, CO
01.2021 - 01.2024
- Resolved discrepancies between vendor statements and internal records, including researching payment issues
- Managed relationships with vendors to ensure timely payments and resolve any disputes or discrepancies
- Processed and reconciled vendor invoices to ensure accuracy and timeliness of payments
- Performed monthly account reconciliations for assigned vendors and suppliers in a timely manner
- Maintained organized filing system for all AP documents including purchase orders, invoices, checks
ASSET ADMINISTRATOR
VM West
Hotchkiss, CO
08.2020 - 11.2022
- Coordinated with vendors for procurement of new assets or replacement parts, as needed
- Advised departments regarding best practices for asset management processes
- Reviewed documentation relating to warranty claims and ensured timely submission of forms
BUS DRIVER
Delta County School District
Delta, Colorado
08.2018 - 05.2021
- Picked up and dropped off riders at specific locations following strict time schedules
- Complied with traffic rules and regulations to operate vehicles in safe, legal manner
- Demonstrated ability to follow traffic laws, speed limits, and other regulations while driving a bus
ASSISTANT BANKING CENTER MANAGER
Academy Bank
Grand Junction, US
03.2019 - 08.2019
- Assist customers with their financial needs
- Managing money, checks and balances
- Prospecting, assist with appropriate account programs
- Able to manage and achieve goals
MEMBER REPRESENTATIVE
Delta County Federal Credit Union
Delta, US
06.2017 - 07.2018
- Served members with their financial transactions
- Managing money, checks and balances
- Check daily loans that are funded
ASSISTANT BANKING CENTER MANAGER
Academy Bank
Grand Junction, US
06.2013 - 05.2017
- Assist customers with their financial needs
- Managing money, checks and balances
- Prospecting, assist with appropriate account programs
- Able to manage and achieve goals
Education
HIGH SCHOOL DIPLOMA -
Bastrop High School
Bastrop, TX06.2012
Skills
- Customer Service
- Banking Operations
- Problem Solving
- Staff Training
- Goal Setting
- Willing to Learn
- Team building
- Time management expertise
- Driver scheduling mastery
- Transportation regulations compliance
- Vehicle maintenance oversight
- Route planning expertise
Certification
- Massage Therapy
- DOT Compliance
- QuickBooks Certification
References
- Claire Schlegel, Coworker 970-985-8750
- Alicia Marks , Fomer Coworker 970-424-6166
Timeline
DOT Trucking Supervisor
VM West
07.2022 - Current
IT SUPPORT SPECIALIST
VM West
03.2021 - 02.2024
ACCOUNT PAYABLE
VM West
01.2021 - 01.2024
ASSET ADMINISTRATOR
VM West
08.2020 - 11.2022
ASSISTANT BANKING CENTER MANAGER
Academy Bank
03.2019 - 08.2019
BUS DRIVER
Delta County School District
08.2018 - 05.2021
MEMBER REPRESENTATIVE
Delta County Federal Credit Union
06.2017 - 07.2018
ASSISTANT BANKING CENTER MANAGER
Academy Bank
06.2013 - 05.2017
HIGH SCHOOL DIPLOMA -
Bastrop High School