Desireé Arellano
Reno,NV
Summary
Dedicated Pediatric Dental Assistant with strong communication skills and expertise in patient care excellence. Proficient in infection control protocols and oral hygiene education, contributing to improved patient outcomes. Excellent customer service skills.
Overview
12
12
years of professional experience
Work History
Pediatric Dental Assistant
The Smile Shop
Reno, NV
11.2019 - Current
- Assisted in patient examinations and treatment procedures to ensure comfort and safety.
- Educated patients and families on oral hygiene practices and preventive care techniques.
- Maintained sterilization protocols for dental instruments and equipment to uphold safety standards.
- Collaborated with dental team to streamline appointment scheduling and patient flow management.
Pediatric Dental Assistant
Wild About Smiles Pediatric Dentistry
Reno, NV
08.2018 - 10.2019
- Provided chairside support during procedures, enhancing efficiency and patient experience.
- Trained new staff on office protocols, fostering a collaborative team environment.
- Implemented process improvements that reduced patient wait times and enhanced service delivery.
- Managed inventory of dental supplies, ensuring availability for seamless operations.
Lead Sales Associate
Reno Sports Dome
Reno, NV
01.2016 - 04.2017
- Led sales team to exceed revenue targets through enhanced customer engagement strategies.
- Trained and mentored new associates on product knowledge and sales techniques.
- Developed and implemented promotional campaigns to drive foot traffic and increase sales.
- Analyzed sales data to identify trends, adjust inventory, and optimize merchandising displays.
Sales Associate
Bath & Body Works
Reno, NV
11.2015 - 12.2015
- Assisted customers with product selection and provided personalized recommendations.
- Maintained visual merchandising standards to enhance store appeal and customer experience.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Trained new staff on sales techniques and company policies to improve team performance.
Sales Associate
Party City
Reno, NV
10.2015 - 10.2015
- Collaborated with management to implement promotional campaigns driving customer engagement.
- Resolved customer inquiries and complaints efficiently, fostering positive relationships.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Developed strong product knowledge, enhancing the ability to educate customers effectively.
Server
Western Sizzlin Steak House and Buffet
Salina, KS
07.2014 - 05.2015
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Managed food and beverage orders efficiently, maintaining accuracy during peak hours.
- Trained and mentored new servers on menu knowledge and service techniques.
- Collaborated with kitchen staff to coordinate timely food delivery and presentation.
Education
Dental Assistance - Dental. Assistance
Truckee Meadows Community College
Reno, NV06-2018
Associate of Science - Operations Management
Brown Mackie College
Salina, KS05-2015
Skills
- Strong communication skills
- Dental radiography proficiency
- Professionalism and ethics
- Oral hygiene education
- Infection control protocols
- Stress tolerance
- Patient care excellence
- Patient records management
- Continuing education commitment
- Pediatric dentistry
- Behavior management techniques
- Appointment scheduling efficiency
- Problem-solving capacity
- Restorative procedures assistance
- Dental materials expertise
- Sedation dentistry
- Preventive dental care
- Dental terminology
- Dental impressions
- Treatment room setup
- Team collaboration
- HIPAA compliance
- Dental radiography
- Patient education
- Infection control proficiency
- Sterilization techniques
- Patient scheduling
- Sanitation protocols
- Electronic charting
- Patient care coordination
- Treatment room breakdown
- First aid training
- Restorative dentistry
- Appointment scheduling
- Patient services
- Restorative procedures
- Complex Problem-solving
- Team collaboration abilities
- Inventory management
- Dental staff assistance
- Patient relations
- Patient counseling
- Knowledgeable in [software]
- X-ray processing
- Clinical support
- Dental staff support
- OSHA regulations
- Dental records
- Equipment sterilization
- Data confidentiality measures
- Medical records management
- Patient data gathering
- Proficient in [software]
- Patient intake procedures
- Procedure support
- Regulatory compliance
- Local anesthetic proficiency
- Strong manual dexterity
- Dental impression specialist
- Taking X-rays
- Chair-side support
- Chairside assistance
- Patient records gathering
- Oral healthcare
- Oral health education
- Stress management techniques
- Four-handed procedures
- Disinfecting rooms and equipment
- Radiography safety
- Exam room setups
- Strong writing and verbal skills
- Patient schedule management
- Dental procedure preparation
- Instrument preparation
- Instrument selection
- Reliability
- Multitasking Abilities
- Disinfection and sterilization
- Multitasking
- Cleaning and sanitizing
- Problem-solving abilities
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Teamwork and collaboration
- Teamwork
- Oral X-rays
- Infection control procedures
Timeline
Pediatric Dental Assistant
The Smile Shop
11.2019 - Current
Pediatric Dental Assistant
Wild About Smiles Pediatric Dentistry
08.2018 - 10.2019
Lead Sales Associate
Reno Sports Dome
01.2016 - 04.2017
Sales Associate
Bath & Body Works
11.2015 - 12.2015
Sales Associate
Party City
10.2015 - 10.2015
Server
Western Sizzlin Steak House and Buffet
07.2014 - 05.2015
Dental Assistance - Dental. Assistance
Truckee Meadows Community College
Associate of Science - Operations Management
Brown Mackie College