Desire' Spriggs
South Whitley
Summary
I am a hardworking and dependable individual with years of experience in hospitality and customer service. I enjoy working with people, creating positive guest experiences, and being part of a strong team. My background in restaurants, housekeeping, and management has helped me develop strong communication, leadership, and teamwork skills. I take pride in giving my best effort in every role and adapting well in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Resturant Server
Salvatori's Italian Eatery
Warsaw
01.2026 - Current
- Delivered friendly, attentive service in fast-paced environment, greeting guests and guiding menu selections to enhance dining experience.
- Entered orders into POS system, ensuring timely delivery of food and beverages for guest satisfaction.
- Established strong guest relationships through engaging conversations and positive dining experiences.
- Assisted team members with food running and drink delivery to maintain smooth service flow and improve guest experience.
- Demonstrated flexibility by helping with host responsibilities, including greeting and seating guests.
Customer Service Manager
Indiana Worx
Columbia City
08.2025 - 04.2026
- Managed customer communication across phone, walk-ins, and social media for project inquiries.
- Sent appointment reminders and follow-up messages to ensure customer satisfaction and encourage repeat business.
- Educated customers on aftercare procedures for vehicle window tint installations.
- Maintained social media accounts by posting project content and engaging with customers.
- Organized staff calendars and project timelines to enhance workflow efficiency.
- Captured before-and-after visuals of vinyl and tint projects for marketing purposes.
Restaurant General Manager
Salvatori's Italian Eatery
Warsaw
06.2025 - 08.2025
- Managed daily restaurant operations, streamlined staff schedules and enhanced leadership coverage.
- Oversaw food and beverage inventory management, maintaining accurate stock levels and timely ordering.
- Developed staff through coaching, feedback, and recognition to uphold service excellence.
- Facilitated pre-shift meetings to align teams on goals and enhance menu knowledge.
- Supported all roles during peak hours to maintain seamless service delivery.
- Engaged guests directly to enhance experiences and address concerns effectively.
- Conducted interviews and onboarding processes to strengthen team performance.
- Provided ownership with thorough operational notes detailing updates, issues, and collaborative priorities.
Restaurant Assistant Manager
Salvatori's Italian Eatery
Warsaw
12.2024 - 05.2025
- Streamlined daily restaurant operations through staff scheduling and inventory management.
- Coached team members on service standards, providing constructive feedback and recognition.
- Conducted pre-shift meetings to enhance performance, menu knowledge, and team communication.
- Maintained hands-on leadership by assisting in all roles.
- Cultivated strong guest relationships by ensuring satisfaction and addressing concerns promptly.
- Collaborated with general manager on priorities, participating in regular management meetings to align on goals.
Hostess
Salvatori's Italian Eatery
Warsaw
08.2023 - 11.2024
- Greeted guests warmly, seating them promptly while engaging in conversation.
- Managed waitlists and organized seating arrangements by tracking table availability and coordinating with servers to optimize guest flow.
- Quoted wait times accurately based on dining progress and party size.
- Processed carryout orders efficiently, demonstrating strong multitasking and organizational skills.
Kitchen Staff/Delivery Driver
The Columbia City Pizza Company
Columbia City
09.2022 - 08.2023
- Ensured accuracy in processing customer orders for delivery and takeout.
- Processed transactions as cashier while providing friendly service at front counter.
- Assisted in food preparation and baking of sides to support daily operations.
- Worked alongside team members to promote smooth workflow in busy settings.
Food Server
Moyers Corner Cafe
South Whitley
06.2021 - 10.2022
- Provided friendly, attentive service by greeting guests and accurately taking food and drink orders, enhancing overall dining experience.
- Built strong relationships with regular customers through consistent, professional service.
- Created welcoming atmosphere that engaged community while ensuring smooth operations.
- Handled cashier responsibilities for dine-in and takeout orders, ensuring accuracy and efficiency.
Housekeeping
Tru by Hilton
Warsaw
06.2022 - 08.2022
- Performed comprehensive room cleaning, including mopping, sweeping, and surface sanitization.
- Executed daily cleaning protocols to maintain guest room organization and hygiene.
- Fully serviced bathrooms with towel and supply restocking to enhance guest experience.
- Resolved housekeeping issues through effective communication with guests, promoting a positive experience.
- Supported laundry functions to ensure availability of linens and housekeeping supplies.
Food Server
South State Pizza and Grill
South Whitley
01.2020 - 06.2022
- Ensured positive dining experiences through friendly and efficient service while taking orders.
- Accurately handled transactions for dine-in and takeout orders as front counter cashier.
- Assisted kitchen operations with dishwashing, side preparation, and food prep support.
- Collaborated with team members to uphold cleanliness and organization in work environment.
Education
High School Diploma -
Whitko High School
South Whitley, IN05-2024
Skills
- Serving Experience
- Restaurant Experience
- Kitchen Experience
- Cleaning Experience
- Customer engagement
- Sales
- Team leadership
- Communication skills
Work Locations
Carmel, IN
Fishers, IN
Indianapolis, IN
Timeline
Resturant Server
Salvatori's Italian Eatery
01.2026 - Current
Customer Service Manager
Indiana Worx
08.2025 - 04.2026
Restaurant General Manager
Salvatori's Italian Eatery
06.2025 - 08.2025
Restaurant Assistant Manager
Salvatori's Italian Eatery
12.2024 - 05.2025
Hostess
Salvatori's Italian Eatery
08.2023 - 11.2024
Kitchen Staff/Delivery Driver
The Columbia City Pizza Company
09.2022 - 08.2023
Housekeeping
Tru by Hilton
06.2022 - 08.2022
Food Server
Moyers Corner Cafe
06.2021 - 10.2022
Food Server
South State Pizza and Grill
01.2020 - 06.2022
High School Diploma -
Whitko High School