Desiree A. Allison
Wisconsin Rapids,WI
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Willingness to take on added responsibilities to meet goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Court Clerk
Wood County Courthouse
Wisconsin Rapids, WI
01.2021 - 10.2025
- Swear in witnesses and defendants
- Processed court documents, maintaining accurate records and data integrity.
- Coordinated schedules for court hearings, optimizing courtroom use and resource allocation.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Office Operations Associate
Wisconsin Department of Corrections
La Crosse, WI
12.2018 - 01.2021
- Maintaining files
- Greeting clients as they come in
- Keeping track of agents points and assigning cases to them
- Faxing/Scanning paperwork
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Correctional Officer
Wisconsin Department of Corrections JCI
Black River Falls, WI
05.2018 - 11.2018
- Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular security checks to identify potential risks and prevent incidents.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Customer Service Representative
Great Lakes Higher Education
Stevens Point, WI
10.2016 - 12.2017
- Answering calls in a queue in a timely manner
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Educated customers on loan products, terms, and repayment options to enhance understanding.
- Provided exceptional customer service, addressing borrower concerns and offering guidance on available loan options.
Cashier
MC Sports
Wisconsin Rapids, WI
05.2016 - 10.2016
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and selection, enhancing shopping experience.
- Monitored inventory levels at checkout area, facilitating timely restocking of merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Optician
Wal-Mart
Wisconsin Rapids, WI
04.2015 - 05.2016
- Calibrated seg heights, vertex, and pupillary distance to customize eyeglass orders and create perfect fit.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Verified and updated patient records promptly to guarantee accurate prescription information.
Education
High School Diploma -
Lincoln High School
Wisconsin Rapids05.2012
Skills
- Strong organization
- Data entry
- Court procedures
- Document preparation
- Multitasking Abilities
- Problem-solving
Certification
Certified Notary Public
Work Preference
Location Preference
RemoteTimeline
Court Clerk
Wood County Courthouse
01.2021 - 10.2025
Office Operations Associate
Wisconsin Department of Corrections
12.2018 - 01.2021
Correctional Officer
Wisconsin Department of Corrections JCI
05.2018 - 11.2018
Customer Service Representative
Great Lakes Higher Education
10.2016 - 12.2017
Cashier
MC Sports
05.2016 - 10.2016
Optician
Wal-Mart
04.2015 - 05.2016
High School Diploma -
Lincoln High School