Desiree Baca
Arlington,TX
Summary
Adept at managing multiple tasks simultaneously, I leveraged my meticulous organization and critical thinking skills at Amazon to enhance safety and efficiency. As a Receptionist at Mira Vista Court, I improved office organization and customer relations, showcasing my ability to effectively resolve conflicts and maintain a productive work environment.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
Mansfield, TX
01.2023 - 12.2023
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Staged and sorted multiple types of products for loading.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
Receptionist
Mira Vista Court
Fort Worth, TX
01.2021 - 01.2023
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Collated, bound and stored computer-generated reports.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Developed and maintained a filing system for essential documents, improving office organization.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Cashier Trainer
Mcdonalds, PDI FOODS
Hurst, TX
01.2020 - 01.2021
- Provided feedback to cashiers on their performance, both verbally and through written evaluations.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed payments promptly for customers to exceed productivity standards.
- Answered customer questions and provided store information.
Education
High School Diploma -
SAM HOUSTON HIGH SCHOOL
Arlington, TX05-2021
Skills
- Phone etiquette
- Meticulous and organized
- Customer and client relations
- Reception desk management
- Critical thinking
- Organizational skills
- Multitasking
- Conflict resolution
Timeline
Warehouse Associate
Amazon
01.2023 - 12.2023
Receptionist
Mira Vista Court
01.2021 - 01.2023
Cashier Trainer
Mcdonalds, PDI FOODS
01.2020 - 01.2021
High School Diploma -
SAM HOUSTON HIGH SCHOOL
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