Desiree Carbone
Pittsburgh,PA
Summary
Dynamic bartender with a proven track record at Rivers Casino, excelling in high-volume environments. Recognized for exceptional customer service and strong multitasking abilities, I created signature cocktails and trained new staff, ensuring a safe and engaging atmosphere while adhering to responsible alcohol service standards. Highly reliable team player dedicated to guest satisfaction.
Overview
8
8
years of professional experience
Work History
Food and Beverage Bartender
Rivers Casino
Pittsburgh
12.2019 - Current
- Supported beverage service in high-volume casino setting, helping keep daily operations running smoothly.
- Kept bar area clean and organized to support guest satisfaction.
- Checked inventory levels and helped align stock with operational demand.
- Worked with team members to deliver timely, efficient service to patrons.
- Trained new staff on cocktail preparation techniques and customer service protocols.
- Assisted with inventory management to match stock levels with operational needs.
- Created signature cocktails using seasonal ingredients and guest preferences.
- Followed alcohol awareness procedures to prevent excessive guest intoxication.
Bartender
The Yard
Pittsburgh, PA
11.2018 - 2019
- Monitored bar inventory levels, maintained stock records, and placed supply orders to support daily operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of bar area, adhering to health and safety regulations consistently.
- Monitored guest behavior to ensure a safe environment while promoting responsible alcohol service.
- Served high customer volumes during special events, nights, and weekends.
Education
No Degree - Business Administration
The Wood School
New York, NYDesiree Carbone -
Bartenders Academy
Waterbury, CTSkills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Clear and effective communication
Engaging personality
Responsible alcohol service
Customer service expertise
Timeline
Food and Beverage Bartender
Rivers Casino
12.2019 - Current
Bartender
The Yard
11.2018 - 2019
No Degree - Business Administration
The Wood School
Desiree Carbone -
Bartenders Academy